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University Hospitals Urgent Care Mayfield Heights

4.7
  • Urgent Care
  • Mayfield Heights, OH

About this business

HealthcareUrgent Care

Location details

1300 SOM Ctr Rd, Mayfield Heights, OH, 44124, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.71,150 reviews
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Randy D.'s profile image
Randy D. 
11 months ago

This was a great experience. I got in quick and Matt was great as was the rest of the staff. 

Business response:

Thank you so much for leaving us a stellar review! 

Caleb M.'s profile image
Caleb M. 
11 months ago

Scheduled online appt. At 8:20AM. Arrived 5 minutes early. Checked in, was taken back to triage room within 5-10 minutes. Then after vitals check, I was taken to room two and sat there for 45 minutes. The provider was nice but seemed a little unsure of himself. 

Ryan K.'s profile image
Ryan K. 
11 months ago

I was in and out so fast and the Doctor was thorough and made me feel relieved that I was going to be ok. 

Business response:

Your feedback is highly appreciated. Thank you for the review! 

Michelle K.'s profile image
Michelle K. 
11 months ago

One word-Excellent! Everyone was friendly and kept me informed throughout the entire visit! I just found out this office had been there for 3 years, you could have fooled me as the entire facility (at least what I was able to see) looks like it just opened. I would without hesitation recommend this office 

Business response:

We appreciate the kind words and are glad we could provide you with a positive experience! 

Jeanne K.'s profile image
Jeanne K. 
11 months ago

Very prompt service and professional staff 

Business response:

Thanks for taking the time to share your positive experience. We truly appreciate it! 

Marvin F.'s profile image
Marvin F. 
11 months ago

Dr.Caleb Grimes was so helpful. Did not have to go to a pharmacy to fill my prescription. They filled it right there. GREAT 

Business response:

We are thrilled to learn that you had a positive experience with us! 

Abigail S.'s profile image
Abigail S. 
12 hours ago

My medication wasn’t prepared. It was still powder. Nurse had a horrible bedside manner. The nurse practitioner was great. I am so disappointed because I’ve always had a great experience at this location. I am disgusted that I got all the way home for the medication to not even be prepared. 

Dionna M.'s profile image
Dionna M. 
4 days ago

Horrible experience, checked my blood pressure gave me my numbers rudely and didn’t care 

Business response:

Thank you for letting us know. We’re committed to ensuring everyone feels welcomed and respected. Please reach out at https://www.uhurgentcare.org/about/contact if you’d like to discuss further. 

Carol T.'s profile image
Carol T. 
4 weeks ago

The person who brought me to exam room was terrible. I am deaf.deaf with a cochlear implant. She was very impatient with my limited hearing. I also walk with a walker and have a very compromised left hand. She was not at all willing to help me get into the bathroom or the exam room. The Doctor Who took care of me was excellent. The receptionist the front desk was very kind. My only concern was how rude and uncaring the person was that brought me back to the exam room. 

Frequently asked questions about University Hospitals Urgent Care Mayfield Heights

How is University Hospitals Urgent Care Mayfield Heights rated?

University Hospitals Urgent Care Mayfield Heights has a 4.7 star rating with 1,150 reviews. 

When is University Hospitals Urgent Care Mayfield Heights open?

University Hospitals Urgent Care Mayfield Heights is closed now. It will open at 8:00 a.m.