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uShip
- Transportation Services
- Austin, TX
About this business
Location details
708 Congress Ave, Edward Tips Building, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hate it since being updated. It will not let me place or change bids on app
Business response:
Hey there! We did have a temporary hiccup on the app with our latest update that caused users to have trouble signing in. We've since resolved the issue. If you're still having trouble, email us at support@uship.com. -CB@uShip
It does not update the status in real time, vehicle is already picked up and on the way, but it still shows just booked.
Business response:
Hi Remi. Thanks for your message. Currently, the status updates are handled manually by your hired service provider. There is tracking that you can turn on to track your shipment directly. Contact support at support@uship.com and we'll help you out! -CB@uShip
Trash rubbish, etc.
Business response:
Hey Max! I'm sorry you're having trouble with the app. I'd love to hear in more detail as to the issues you're having so we can improve! Any further feedback would be appreciated! -CB@uShip
Not bad
Business response:
Hey Bobby, thanks for the review. Anything we can do to improve your experience and possibly bump up that star rating in the future? -CB@uShip
In the area I live, which is a big city, the only shipping opportunities are for peanuts. People actually expect you to ship a dog halfway across the country, or something of the like, for less than what it'd cost to drive there. Unless you have a big trailer and don't mind making multiple deliveries across country, cause that's all you get. If all you have is a simple truck, this app isn't for you. You won't make money transporting anything.
Business response:
Hey Matthew, I'm sorry to hear the uShip Marketplace isn't a good fit for your business. If you'd like to discuss things further, shoot us a message at support@uship.com. -CB@uShip
Uship sux
Business response:
Hi Jake. I appreciate your comment but is there any solid feedback you can provide for us? It's hard to improve without any specific feedback! -CB@uShip
They charge the person shipping a product extra fees on top of the freight cost & then charge the person transporting the product a huge amount. When a person calls with any kind of issue they do nothing to fix it or make it right. I have lost several loads because there bidding was not working correctly. I transport for a living & to hear "we are sorry" is not a good excuse when it is clearly a problem with there site. I have made them a ton of money & they do nothing to fix issues.
Business response:
Hey Terry, thanks for the review. It does cost money to keep an online marketplace running and to make continual improvements. I'm not quite certain as to what may have occurred in your specific instance but you're welcome to contact member support at support@uship.com. Of course, we want the app to operate at tip-top shape. -CB@uShip
Android
Business response:
Hey there! This most likely is an issue with either your connection or the Google Play store. Give it another go and let me know if you're still having trouble. -CB@uShip
I was considering shipping a jetski with uship but after reading so many horrible reviews about them I decided not too. Plus they suspend your accounts if you don't talk politely...
Business response:
Hi Nicholas, Thousands of shipments are successfully shipped through uShip; we'll be more than happy to discuss your particular shipment if you need some confidence in proceeding! In regards to communication on the site, as a professional marketplace, we do expect all users on our platform to conduct themselves in a professional manner. -CB@uShip
Frequently asked questions about uShip
How is uShip rated?
uShip has a 4.1 star rating with 8,966 reviews.
When is uShip open?
uShip is closed now. It will open on Monday at 9:00 a.m.