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uShip
- Transportation Services
- Austin, TX
About this business
Location details
708 Congress Ave, Edward Tips Building, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Estimates that they give are way lower than what the real charges are. Don't bother with this thing. Just call Angies list.
Business response:
Hi Michael, Thanks for your feedback. The estimator can be inaccurate at times due to the variables that go into transporting these larger items. You're always welcome to create a shipment listing to receive real and accurate quotes! It's free and you're under no obligation to accept any of the quotes you receive. -CB@uShip
Would be a great tool if it actually updated once in a while. Completely useless as it stands right now..
Business response:
Hi Deborah, Thanks for reaching out! We've provided a recent update in May and are in the process of pushing a new update shortly. If you're having difficulty with something specific, shoot member support a message at support@uship.com and we'll help you out! -CB@uShip
Can't track driver. App doesn't match info on website. Seems like its too easy for driver to accidentally mark shipment as picked up and delivered but is not. Paid on 6-6-15 truck still not picked up 6-26-15 can't see where driver is.
Business response:
Hi Dereck, Thanks for your message and I apologize for the delayed response. I definitely want to be sure to help you out. The tracking will only become available once your item is picked up. If you're still having trouble with your carrier, shoot us a message at support@uship.com and we'll help provide some solutions! -CB@uShip
App closes automatically
Business response:
Hey Barath, Thanks for the head's up. An update was pushed yesterday that should resolve the issue! -CB@uShip
Application will not allow you to finish your application so as to get a quote for the item or items you want to move. I wasted a whole hour getting to the point where it wanted me to add another item but I didn't have another item so it wouldn't let me continue. ?? Continue, continue, continue???
Business response:
Hey Bett, I don't have enough information to see if you managed to get your listing up on the marketplace. I'm not quite sure where the trouble may have occurred but I'll be happy to review with you and hopefully get your listing up on the marketplace. Shoot me an email at support@uship.com and I'll help find a resolution. -CB@uShip
I like it
It won't let me sign in a create my account or password
Business response:
Hey Michael, I'm sorry you're having difficulty creating your account. I see that you have an active account so it appears you made your way through the registering process. If you need assistance, I'll be happy to help! Shoot me a message at support@uship.com and we'll be sure you have full access to your account. -CB@uShip
Nexus 7 unable load photo, app useless. EDIT: was able to get photo uploaded via desktop and successfully arranged a shipment.
Business response:
Hey John, this is a known issue that our developers are diligently working on. We hope to have a resolution very soon. For now you can continue to move forward with the listing process and add the photo after from the desktop site. You can also email support@uship.com and we can add the photo for you.
After 5 Days I Paid ELITE AUTO LOGISTICS LLC Cancel The Booking And I Have To Pay $50 Each Day Extra For Storage Charge To Where My Car Is, Absolutely Not Responsible And Always The Customers Are Losing Here
Frequently asked questions about uShip
How is uShip rated?
uShip has a 4.1 star rating with 8,966 reviews.
When is uShip open?
uShip is closed now. It will open on Monday at 9:00 a.m.