This profile has been claimed by the business owner or representative.
uShip
- Transportation Services
- Austin, TX
About this business
Location details
708 Congress Ave, Edward Tips Building, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tried to add shipping pick up and delivery cities and or zip code. Program kept adding additional data and subsequently kick out info. Was unable to go any further. Pathetic waste of time.
Business response:
Hey Dan, I'm sorry to hear you're having trouble! The address fields use Google Places to attempt pre-filling the locations when a user is typing. If it cannot determine the proper address, the user always can select to manually enter the address. The link to manually enter the address should be right there next to the address field. -CB@uShip
Liked the previous app better, this one looks cleaner but you can't do much with it.... even the GPS tracking is not near as good as the app I previously used
Business response:
Hey Dave, Thanks for the review! While the recent update cleaned up the look, it did so without any functionality changes; meaning, everything should still operate as it did before. If you're having trouble, shoot member support a message at support@uship.com. -CB@uShip
Every time I try to bid it locks my account! I'd had the same one for over a yr, no problems, and now, it is just bullshit. Filters don't work on app, it's an overall mess.
Business response:
Catherine, If your account is suspended, it most likely is a trust and safety issue and not a problem with the app. You're welcome to contact support at support@uship.com to discuss the status of your account. -CB@uShip
All information is metric
Business response:
Hey Scott, that's actually a pretty easy fix! Shoot us a message at support@uship.com and we'll swap your settings to Standard Imperial. You should also be able to do this on your end under your account and regional settings. -CB@uShip
App is fine but the service from uship was terrible. Waited for three weeks for pickup.
Business response:
Hey Patrick, I'm sorry to hear you had a tough experience. We can help you out if your item still has yet to be picked-up or if you'd like to provide us with some feedback on how we can do better! Email us at support@uship.com. -CB@uShip
Rubbish joined eight times and all I get is cannot connect to uship
An edit button would be fantastic instead of having to do your shipment all over again.
Business response:
Hey Calista, thanks for your review! Our developers are actually working on adding an edit button at this very moment! Hopefully we'll have an update soon! -CB@uShip
Only allows listing items, not finding items needing rides. Feedback link doesn't work also - ha! Wouldn't matter but website sucks on mobile also. (LG G Vista)
Business response:
Alison, I'm sorry you're having trouble with the app and the website! If I understand correctly, you're looking for shipments to book. You can use the Find Shipments tab and filter to find the ones you're looking for. Filtering by passengers can be found within “other”. You're welcome to contact us at support@uship.com if you need further help!
That's destroyed a once good industry
Business response:
Hey Darren, I'm sorry you feel that way. If you want to pass over some feedback, we'd love to hear it! Shoot us a message at support@uship.com. -CB@uShip
Frequently asked questions about uShip
How is uShip rated?
uShip has a 4.1 star rating with 8,966 reviews.
When is uShip open?
uShip is closed now. It will open on Monday at 9:00 a.m.