Vault Financial - Mortgage Services

Elizabeth Marler 

on Zillow

a year ago

The BEST loan experience I’ve ever been through and EXTREMELY quick. Even my realtor said he was shocked at how quickly everything was processed! As a result, we closed on our house only 2.5 weeks into escrow! Smooth process and no surprises! I will only use Wes and his team for my future home loan transactions! 

Yolanda Abreu Garcia 

on Zillow

a year ago

Rick with Vault Financial was very knowledgeable, professional and helped me during my entire home buying experience. Even with the builders loan offer and incentives, Rick was able to lock in a better rate, helped me also buy down a percentage of the rate and my closing was earlier than expected. The entire process was efficiently done. Rick helped me through the entire process, making sure that I understood everything and was available anytime to answer my questions. Whenever I reached out to him, I got an answer sooner th... read more

Adrian Esteves 

on Zillow

a year ago

I cannot express enough gratitude for the outstanding service provided by Kamalani Agres in helping us secure our dream home. From the moment we initiated the process, Kamalani demonstrated an unparalleled level of dedication, expertise, and passion that truly made our home buying journey a seamless and enjoyable experience. One of the most remarkable qualities of Kamalani is his unwavering attention to detail. Every question we posed, no matter how intricate, was met with a thorough and comprehensive response. His depth of ... read more

Josh 

on Zillow

a year ago

First time home buyer. Wes and his team were phenomenal! I’be heard horror stories about purchasing a home and mine could not have gone smoother. Highly recommended them. 

BiancaF 

on Zillow

a year ago

Being a FTHB it was very comforting to have Rick at Vault Financial on our side through this unforgiving market and rates. His expert knowledge, patience, and determination really helped us go through with our first home purchase. He takes the time to understand his clients needs as well as goals to help ensure their success and he was available to us anytime we had questions or conerns. We will definitely be contacting Rick again when it's time to refinance, me and my family couldn't be happier! Thanks again! 

jdfry2000 

on Zillow

a year ago

Vault Financial provided unparalleled customer service. When we were making a major decision such as seeking a home loan one thing that we wanted was a trusted individual who would guide us through the process and look out for our best interests. Rick Hancock with Vault Financial was this person and we are thankful for his honesty, responsiveness and professionalism. Our expectations were met and exceeded in virtually every category and we highly recommend Rick if your considering a home mortgage. 

mefry 

on Zillow

2 years ago

Rick was great to work with he was professional, personable, responsive and an "all around nice guy". We plan to work with him again when it's time to refinance. 

Roberto Cruz 

on Zillow

2 years ago

I had the privilege of working with Rick Hancock from Vault Financial, and I must say that he was an absolute lifesaver. Being a first-time homebuyer, I was understandably nervous and had a lot of questions, but Rick was always there to guide me through the process and answer my queries like a trusted friend. Rick was referred to me by a close friend who had purchased a home through him 6 months prior, and I'm so glad that I took their advice. Not only did Rick offer me a better rate than other brokers I had spoken to, but h... read more

user12986797 

on Zillow

2 years ago

I bought through Wes in 2020 and had an amazing loan experience. Wes worked with my realtor to ensure there were no delays in purchasing my home due to loan approval. Everything was done in less than 27 days. 3 years later, Wes still regularly checks in to make sure we have the educational resources necessary. He spent an hour on the phone with me (at least) the other day giving suggestions and referrals on financial planning. I am very cynical in general and actually trust I will get good service from Wes and his team.