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Vault Financial - Mortgage Services
- Mortgage Brokers
- Murrieta, CA
About this business
Location details
24910 Las Brisas Rd, Suite 119, Murrieta, CA, 92562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rick was great to work with he was professional, personable, responsive and an "all around nice guy". We plan to work with him again when it's time to refinance.
I had the privilege of working with Rick Hancock from Vault Financial, and I must say that he was an absolute lifesaver. Being a first-time homebuyer, I was understandably nervous and had a lot of questions, but Rick was always there to guide me through the process and answer my queries like a trusted friend. Rick was referred to me by a close friend who had purchased a home through him 6 months prior, and I'm so glad that I took their advice. Not only did Rick offer me a better rate than other brokers I had spoken to, but h... read more
I bought through Wes in 2020 and had an amazing loan experience. Wes worked with my realtor to ensure there were no delays in purchasing my home due to loan approval. Everything was done in less than 27 days. 3 years later, Wes still regularly checks in to make sure we have the educational resources necessary. He spent an hour on the phone with me (at least) the other day giving suggestions and referrals on financial planning. I am very cynical in general and actually trust I will get good service from Wes and his team.
Business response:
Wow! thank you for taking the time to let the world know how I work! Great speaking with you the other day and call anytime. Always happy to help : )
Wes is extremely knowledgeable and takes the time to guide you through the loan process. He answered all my questions and concerns regarding the loan process. I highly recommend his office due to his exceptional service. Communication was on point!
Business response:
Hi, Jacquie84. We appreciate the kind words and are glad we could provide you with a positive experience!
If I could give more stars I would. What can I say, Wes and his team have been incredible to work with. Morning, noon, night or weekends they are there to answers your questions and walk you through the process. Getting us into our new home is truly a blessing and can’t recommend Vault Financial enough!
Business response:
Hi, Shane. Thanks for taking the time to share your positive experience. We truly appreciate it!
Wes and his team are professionals in this field they did exactly what they said they would in the time frame promised I’d call them for any financing/lending needs first and they’ll take care of you with constant updates and reassurance when you need it, Thanks guys!
Business response:
Thank you so much! it was amazing working with you : )
As first time home owners Rick guided us and answered all of our questions. It did not matter the day or time, he was there for us. He made us feel comfortable and explained things very well. He will go over it & over it again if you are having trouble understanding any part of the loan process. Rick is awesome and we look forward to working with him in the future.
Business response:
Incredibly easy to work with and so patient throughout. Thank you both for putting your trust and faith in me as your lender!
We were first time home buyers so we were very new to the process. We had been pre-approved by other lenders but Rick gave thorough explanations, incredible guidance, and was reliable with his knowledge and communication. He made the home buying process so simple. He completely exceeded our expectations. I will refer every friend and family member to Rick because I know he will take care of their lending needs. Thank you again Rick!
Wes made our first home buying process so easy from start to finish! Had 0 issues and it was such a great experience! Highly recommend. He worked with our budget and was very informative
Business response:
Hi, Alexis. Thanks for taking the time to share your positive experience. We truly appreciate it!
Frequently asked questions about Vault Financial - Mortgage Services
How is Vault Financial - Mortgage Services rated?
Vault Financial - Mortgage Services has a 5 star rating with 375 reviews.
When is Vault Financial - Mortgage Services open?
Vault Financial - Mortgage Services is closed now. It will open tomorrow at 8:00 a.m.