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Verena at Bedford Falls
- Retirement Homes
- Raleigh, NC
About this business
Location details
1580 Dunn Rd, Raleigh, NC, 27614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I would highly recommend Verena at Bedford Falls. I think they do a great job attending to needs of residents as well as varied activities and trips. The staff are very friendly and accommodating. The housekeepers are thorough and the grounds are kept well. I also think the shared garden is a great idea. The building is dog friendly also!
Business response:
Thank you for taking the time to leave a review! We're delighted to hear that you've had such a positive experience with our community. It's wonderful to know that you appreciate the care and attention provided to our residents, as well as the variety of activities and trips we offer. We're proud of our dedicated staff who work hard to ensure the well-being and satisfaction of everyone in our community. We're also happy to hear that you find our housekeeping team thorough and that you enjoy the well-maintained grounds and sh... read more
I like Verena a lot. I have recommended It to several people.
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
It feels like a hotel, the food is incredible and the service is top notch! We have recommended to others. My uncle is very happy with the transition to Verena he has had a wonderful experience.
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you and your uncle have had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
The biggest complaint was around the food service. When we toured it was fabulous, but after she moved in the service became slow, the quality of the food was mediocre, lacked variety and certainly wasn't worth the long wait! Limiting which meals are available was a problem because she rarely took advantage of breakfast meals. Mom was still buying groceries and making her own meals more frequently than we had hoped. Although, I felt the activities offered were robust, my mom took little interest in the social life so the ove... read more
Business response:
Thank you for sharing your feedback about your experiences in our community. We sincerely apologize for any disappointment you and your mother have faced, especially concerning our food services. Our residents' well-being and satisfaction are our top priorities, and it's clear from your review that we may have opportunities for improvement. To better understand your concerns and address any issues you may have encountered, we kindly ask that you take a moment to email us at info@trueconnectioncommunities.com with additional ... read more
A large number of residents are not meeting the definition of "independent " I do really like my apartment. I would recommend this facility only with reservations.
Business response:
Thank you for taking the time to share your feedback with us. We value the experiences of all our visitors and residents, and we're sorry to hear that we did not meet your expectations. To better understand your concerns and address any issues you may have encountered, we kindly ask that you take a moment to email us at info@trueconnectioncommunities.com with additional information. Our team is committed to addressing any concerns and making your experience with our community a positive one. Thank you for your understanding,... read more
Our parents moved here a year ago when they were no longer able to live on their own. It has been great decision. This is a well appointed, happy place. The residents and the staff are all wonderful. The food is amazing, and the dining room feels like a nice, club restaurant. We were easily able to arrange for daily in home care with Verena's partner for in home care service. Our parents are in a happy place, with great care.
Business response:
Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you and your parents have had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
After moving here alone from across the country a little over 2 years ago, I have found many special friends and a place I now think of as "home." A very competent staff genuinely cares about the residents, listens to our concerns and cooperates to solve problems and meet needs. A full calendar of activities provides lots of opportunity for meeting and engaging with others. Several groups are led by resident volunteers. There is room here for initiative and creativity!
Verena at Bedford Falls is such an amazing community for seniors. With tons of activities, smart floorplans, a fantastic chef, and a joyful staff, I would recommend Verena at Bedford Falls to anyone looking for that next chapter in life.
The Verena has happy people! Both the residents and staff are lovely to talk with and have smiles ready. Their food is amazing and facilities have everything you need to enjoy a full life with friends.
Frequently asked questions about Verena at Bedford Falls
How is Verena at Bedford Falls rated?
Verena at Bedford Falls has a 4.5 star rating with 136 reviews.
When is Verena at Bedford Falls open?
Verena at Bedford Falls is open now. It will close at 6:00 p.m.