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VIK Complete Care at Lakeway
- Emergency Rooms
- Lakeway, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
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Fast and friendly. Great experience.
Business response:
Hello, Thanks for the wonderful feedback and 5 stars. We truly value your opinion. Please stay safe and take care. Thank you again!
Wonderfully thorough and efficient.
Business response:
Hello Ms. Ehlinger, Thank you so much! We really appreciate you noticing and the 5 star rating! We love our patients and want the very best for them. Thanks again and please take care.
The staff was fantastic! Very helpful. Very accommodating.
Business response:
Hello Mr. Cheney, Thank you for the kind words and 5 star rating! We are so happy you had such a good ER experience with us. We hope you feel much better very soon. Thank you again!
Kind staff, quick service and a very reasonable price
Business response:
Hello Ms. Earle, Thank you for taking the time to write and give us feedback on our Lakeway facility. We value your opinion. Please get well soon and thank you again!
Always a caring group
Business response:
Hello Ms. Phillips, Thank you for taking the time to write! We value your opinion! Please get well soon.
Everyone was so kind and I was in and out in an hour
Business response:
Hello Ms. Mendioroz, We really appreciate you taking the time to share your rating with us. Thrilled you were registered, diagnosed and treated in such a timely manner. We hope you take care and thank you so much!
Everyone efficient professional knew their job. Only complaint was today, 24 hours after when I was there, called to speak to a nurse, not feeling well, as of now, 5pm still no call. That is disappointing.
Business response:
Thank you for providing your feedback. We understand our Medical Director, Dr. Roe, has reached out to you and addressed your concerns. We hope you start to feel better, and do not hesitate to contact Dr. Roe if you have any questions or need additional assistance.
What few times I have had to visit VIK Complete Care, the administrative and medical staff have always been friendly, compassionate and informative no matter what your issues. Follow up phone calls and the ability to ask ongoing questions if necessary is a plus for one of the best clinics around. Thank you!
Business response:
Hello Ms. Beall, Wow! Thank you so much for the wonderful feedback and kind words. We really value your opinion! We love our patients and we believe it shows! Please take care and if you ever need us again, we'll be ready and waiting! Thanks again!
De Campbell had the best bed side manor explaining things in detail throughout. They took all the precautions to make sure they diagnosed me correctly. Nurses were also pleasant and professional.
Business response:
Hello Ms. Candler, Thank you for the kind review and 5 stars. We truly appreciate you telling us a bit about your visit. We are here and ready to help at a moments notice, 24/7. Please get well and thank you again!
Frequently asked questions about VIK Complete Care at Lakeway
How is VIK Complete Care at Lakeway rated?
VIK Complete Care at Lakeway has a 4.9 star rating with 1,505 reviews.
When is VIK Complete Care at Lakeway open?
VIK Complete Care at Lakeway is open now. It is open 24/7.