This profile has been claimed by the business owner or representative.
VIK Complete Care at Lakeway
- Emergency Rooms
- Lakeway, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
Get directions
The staff was so nice, and professional. The doctor on duty was extremely knowledgeable. I would go back in a heartbeat!
Business response:
Hello Ms. Lowe, So thankful you chose our Lakeway facility recently. We know you have many choices nowadays but giving us the opportunity to show you what quality healthcare is with Complete Care is thrilling for us! We sure hope you get well soon. We are here 24/7 if you ever need us again in the future!
Very professional, cordial, and great staff . They did everything to make me comfortable through the pain I was going due to Viral bronchitis,. Dr on duty too extra time to understand the problem and suggested and prescribed after that. Couldn't have asked for anything better.
Business response:
Hello, We are so happy to hear we were able to provide you with professional, caring staff when you experienced an emergency medical issue recently. We love our patients here and always try and give the customer the very best ER experience in light of the pain they may be in. We are here 24/7 and always ready to help! Please take care and thank you again!
The staff and Dr. we all so nice and very helpful.
Business response:
Hello Mr. Torti, We'd like to thank you for visiting our Lakeway facility when you needed medical care recently. We are proud to have excellent professionals that work for us that truly care about their patients. We are always here and ready to help whenever you need us most. Thank you again and please take care.
Fast and incredible service on the ER side! We will definitely opt for VIK’s ER and Non-ER services versus the traditional ER options when possible.
Business response:
Hello Mr. Vaughn, We are so very thankful you chose our Lakeway facility when you needed emergency medical treatment recently. We're even more thrilled that you will keep us in mind if you ever need urgent care or our ER services again in the future. We appreciate your opinion and your 5 star rating! Thank you so much and please take care.
Very helpful, showed that they cared and we were in and out in no time with results.
Business response:
Hello, Thank you for the kind words regarding our Lakeway facility. We love to get our patients registered, diagnosed, treated and back to their own lives in a timely manner. We appreciate your feedback and we hope you start to feel better very soon! Thank you again!
I went in on a Friday afternoon and within an hour and a half had been greeted, signed in, assessed and diagnosed. Both the nurse and the doctor were very professional as well as knowledgeable. I felt at ease dispute my stomach concerns. Great job.
Business response:
Hello Ms. Hughes, Thank you for such a detailed, kind review of our Lakeway facility. At Complete Care we know our patient's time is valuable. We like to register, diagnose, treat and get them back to their lives as quickly as possible! We are open 24/7 and always here to help! Thank you again!
Clearly is an immense amount of back pain with full spasms, the team ensured I was able to get into a bed and find comfort over the coming hours. They checked on me frequently and did everything they could do to ensure I could walk out on my own. They were accommodating to me and my family I can’t thank them more. Dr. Campbell, nurse Brittany and Bryant. Thank you.
Business response:
Hello Mr. Hensley, Thank you for choosing our Lakeway facility recently when you experienced a medical emergency. We are so pleased with your feedback, especially regarding Dr. Campbell, Brittany and Bryant! They are fantastic! We are always here to help, 24/7, anytime you need us we'll be ready and waiting. Thank you again and please take care.
No wait and immediately was able to see doctor
Business response:
Hello Ms. Morales, Thank you for your kind review of our Lakeway facility! We like to get our patients registered, diagnosed, treated and on their way and back to their own lives as quickly as we can. Life is too busy for down time! Thank you for your feedback. Please take care.
I got in immediately and everybody was super nice!
Business response:
Hello Ms. Smith, Thank you for telling us about your ER experience at our Lakeway facility. We are thrilled to hear you were seen immediately and that all of the staff was so nice! We love our patients here and we believe it shows! We are always ready and and waiting to help, 24/7. Thank you again and please take care.
Frequently asked questions about VIK Complete Care at Lakeway
How is VIK Complete Care at Lakeway rated?
VIK Complete Care at Lakeway has a 4.9 star rating with 1,505 reviews.
When is VIK Complete Care at Lakeway open?
VIK Complete Care at Lakeway is open now. It is open 24/7.