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VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
Get directionsMy daughter had a fall on her bike and needed stitches on her palm and knee. Everyone at Vik Lakeway were great!
Business response:
Hello Ms. Olivares-Powell, Thank you for bringing your daughter to VIK Lakeway when she suffered lacerations. We are thrilled we were able to help her. We appreciate the 5 stars and kind words. We hope your daughter is on the road to recovery! Both of you, please take care and thanks again!
Quick, friendly and always a pleasant experience.
Business response:
Hello Ms. Hutchinson, Thank you for your feedback regarding your ER experience at our Lakeway location. We could not be more pleased it seems you've visited in the past! Hope you feel better very soon. Thanks again and please take care.
Every single person I interacted with was so kind and made me feel so comfortable. I was treated so we'll.
Business response:
Hello Ms. Lewis, A five star rating and kind words! We love it. Thank you for choosing our Lakeway facility. You can always expect the exact same type of service with our commitment to quality healthcare. We are open around the clock and ready and waiting when you need us most. Thank you again and please take care.
The staff was so nice, and professional. The doctor on duty was extremely knowledgeable. I would go back in a heartbeat!
Business response:
Hello Ms. Lowe, So thankful you chose our Lakeway facility recently. We know you have many choices nowadays but giving us the opportunity to show you what quality healthcare is with Complete Care is thrilling for us! We sure hope you get well soon. We are here 24/7 if you ever need us again in the future!
Very professional, cordial, and great staff . They did everything to make me comfortable through the pain I was going due to Viral bronchitis,. Dr on duty too extra time to understand the problem and suggested and prescribed after that. Couldn't have asked for anything better.
Business response:
Hello, We are so happy to hear we were able to provide you with professional, caring staff when you experienced an emergency medical issue recently. We love our patients here and always try and give the customer the very best ER experience in light of the pain they may be in. We are here 24/7 and always ready to help! Please take care and thank you again!
The staff and Dr. we all so nice and very helpful.
Business response:
Hello Mr. Torti, We'd like to thank you for visiting our Lakeway facility when you needed medical care recently. We are proud to have excellent professionals that work for us that truly care about their patients. We are always here and ready to help whenever you need us most. Thank you again and please take care.
Fast and incredible service on the ER side! We will definitely opt for VIK’s ER and Non-ER services versus the traditional ER options when possible.
Business response:
Hello Mr. Vaughn, We are so very thankful you chose our Lakeway facility when you needed emergency medical treatment recently. We're even more thrilled that you will keep us in mind if you ever need urgent care or our ER services again in the future. We appreciate your opinion and your 5 star rating! Thank you so much and please take care.
Very helpful, showed that they cared and we were in and out in no time with results.
Business response:
Hello, Thank you for the kind words regarding our Lakeway facility. We love to get our patients registered, diagnosed, treated and back to their own lives in a timely manner. We appreciate your feedback and we hope you start to feel better very soon! Thank you again!
I went in on a Friday afternoon and within an hour and a half had been greeted, signed in, assessed and diagnosed. Both the nurse and the doctor were very professional as well as knowledgeable. I felt at ease dispute my stomach concerns. Great job.
Business response:
Hello Ms. Hughes, Thank you for such a detailed, kind review of our Lakeway facility. At Complete Care we know our patient's time is valuable. We like to register, diagnose, treat and get them back to their lives as quickly as possible! We are open 24/7 and always here to help! Thank you again!
VIK Complete Care at Lakeway has a 5 star rating with 1,566 reviews.
VIK Complete Care at Lakeway is open now. It is open 24/7.