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VIK Complete Care at Lakeway
- Emergency Rooms
- Lakeway, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
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Great care and concern by staff.
Very nice and quick from when I walked in and until I left! Helpful with information and made me feel welcomed!
Viks visit 11/4 and 11/5 I’ve used VIKS several times in the past from my own sickness during pregnancy to health issues with both my oldest and youngest daughters, including stitches and a seizure. I’ve always applauded the care received from our visits, as can be seen on a previous YELP post. Our visit and interaction with Daniel MacAlasdair, MD on (also the medical director) on 11/5/23 was not our typical experience. Background information: my youngest was seen on 11/2 at the ENT for a sinus infection but began to have... read more
Took my daughter here for an earache/infection. My daughter said she was feeling like she had to vomit, the nurse held a vomit bag for her and wasn't paying attention and my daughter vomited all over herself. After the first vomit, the nurse continued to not pay attention and my daughter vomited on herself again. I asked for an anti-biotic, but they didnt have any liquid meds for kids. I asked for an e-script, but they're not capable of doing that either. Waste of time and money. You're better off going to BSW down the st... read more
Home test was positive for COVID. Went to the doctor- urgent care- this was my best experience ever. The entire staff was friendly, professional and very efficient. They did a test and once it was confirmed as positive the Doctor gave me a prescription. They faxed it to a 24 hour Walgreens and then the nurse called Walgreens to make sure that they had the medicine in stock.
Dr was very rude and impolite. Told me to reward my wrist after 24 hrs and did not provide enough wrap for one wrap. Did not really help my situation at all
Clinic not busy on Memorial Day, but charged ER rate since it was a holiday (twice the amount as Urgent Care) with exact same care. Got chest X-ray and two prescriptions but no improvement 24 hours later. Probably need nebulizer and feel more could have been done. Nurse ok; doctor dismissive and made me feel like I was a bother.
Staff was really friendly and helpful. Kind and quick to see me, highly recommend this location.
possible explain thar no medications are provided. I came in with a stress or tension headache and all I received was a bag of fluid. Oddly enough if they were curious as to fluids I had had a minimal of 144 oz. prior to treat ment!!!!
Frequently asked questions about VIK Complete Care at Lakeway
How is VIK Complete Care at Lakeway rated?
VIK Complete Care at Lakeway has a 4.8 star rating with 1,707 reviews.
When is VIK Complete Care at Lakeway open?
VIK Complete Care at Lakeway is open now. It is open 24/7.