This profile has been claimed by the business owner or representative.
Washington Radiology Park Potomac
- Diagnostic Imaging
- Potomac, MD
About this business
Location details
12505 Park Potomac Avenue, Ste 120, Potomac, MD, 20854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:30 p.m. | |
| Sun | Closed |
The first thing to be aware of is that you have to pay for parking if you go here. They do not validate parking. Also, the parking lot is usually packed in the early morning. One last thing about parking, it's not on a flat surface. It's a bit hilly in some places. The facility is on the ground floor near the entrance. It looks to be clean and fairly up to date. The room I was in could have used some updating. The staff greeted me when I went in and had me sign in. It's one of those places where you have to complete paperw... read more
I've had good experiences with mammograms here, but trying to schedule an MRI here is frustration itself. The designated scheduler doesn't return calls, the main operators leave you on permanent hold, and when, unable to reach a human, you try to leave a voice mail, mailboxes are perpetually full.
The entrance to this location is facing I-270 so when you come into the plaza it is in, you want to head to the back. There are several spaces designated for WRA (2 hours) and if you can't find a spot, head to the garage below (first 2 hours are free and you are sharing the space with others business in the plaza). The lobby is never busy whenever I visit, and my appointments never take forever. I always get great service from the employees here. Overall experience is usually top notch.
Excellent care and customer service. Hard to find these qualities in most places. Thanks for caring.
Quick and easy to make an appointment. Front desk staff were polite. Came for a screening and the tech was very nice and made me feel comfortable.
I have been having my routine mammograms at this office for several years and have been quite satisfied with their service apart from their always running about 45 minutes to an hour late. Today, however, I was quite upset by their cavalier attitude to precautions relative to the COVID-19 pandemic. I have been to three other medical facilities in the past week, and all three, including another radiologist, were excellent in their cleaning of surfaces, keeping patients separate and making them feel that the office had their... read more
Business response:
Hi Pat, we value your feedback and would like to have our leadership team follow up on the experience that you had at our center. Could you please send us an email to feedback@washingtonradiology.com with your full name, contact information and details of your visit. Thank you, Washington Radiology Patient Care Team
Had a great experience during my MRI today. Sediment staff, they took good care of me thanks!
Business response:
Thank you William! We appreciate the kind words!
I would highly recommend going to this location if you need a mammography done. I've been coming here for a number of years and decided it was about time to write a review. The moment you walk in the door you are welcomed by friendly, efficient staff at the front desk who check you in. Radiologist Camille gets an extra special shout out in my book for being very compassionate, friendly and competent so that the entire stressful process of the testing is much easier to handle. This is so key to anxious patients like mys... read more
Business response:
Thank you so much for the kind words about your visit with us and our staff! We truly appreciate the feedback!
Very pleasant experience! No wait! Quick, Efficient, and Friendly.
Frequently asked questions about Washington Radiology Park Potomac
How is Washington Radiology Park Potomac rated?
Washington Radiology Park Potomac has a 3.6 star rating with 141 reviews.
When is Washington Radiology Park Potomac open?
Washington Radiology Park Potomac is closed now. It will open at 8:00 a.m.