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Waste Pro
- Hazardous Waste Disposal
- Ocala, FL
About this business
Location details
408 Cypress Rd, Ocala, FL, 34472, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to extend my appreciation to the driver, Isaiah on truck 1613 I appreciate his hard work at the and how he does amazing job for me and my neighborhood
Business response:
Thank you, Najee, for recognizing our hard-working team in Ocala. We appreciate the support and appreciate you being a Waste Pro customer.
The driver Isaiah on truck 1613 does an amazing job he always go and extra mile with getting my garbage on trash day he even gets out to help the helpers. he also has a awesome help make which goes by the name, James which does an amazing job also
Business response:
Hi Sunland, this is great news to hear! Thank you for leaving us a 5-star review in Ocala. We always want to make our customer's day in the little things we do. We appreciate your support!
I have called them numerous times because they keep forgetting to pick up my garbage, today I called again they said they would speak to the supervisor and call me back and they never did ..this company is so unprofessional
Business response:
Hi Valerie, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Ocala. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you. - JK
This is the third time they have forgotten or didn’t pick up at my residence. Garbage was out night before every time and I’ve had to call and they come out the next day. I live in an hoa community and they are strict…this is sad and getting ridiculous!
Business response:
Hi Rachel, thank you for contacting Waste Pro in Ocala! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this. - JK
This is the second time this week my trash has not been picked up. I didnt get a renewal letter, and let it lapse... i have since paid my account, and watched as the truck drives by but still charge me for it..... Im getting really sick of this company....
Business response:
Hi Daniel, thank you for contacting Waste Pro in Ocala! We value your feedback and your business. Could you provide a bit more information so we can check your account status? Please contact us at mktsm@wasteprousa.com with your service address, and phone number; we’d love to resolve this. - JK
If I could rate the crew that picks up our trash separately, I'd give them 6 stars if possible. As far as the online portion goes, Waste Pro overpaid the individual who wrote the code. I have to reset my password every time I want to login, and if I have to log back in for any reason, that password is no longer valid. PLEASE fix this issue that I have been voicing for almost a year now. I can't be the only one frustrated enough to switch trash services at this point.
Business response:
Thank you for bringing this to our attention. We are sorry for the inconvenience. Please email us at mktsm@wasteprousa.com with your service address and best contact number, and we will reach out to local management for you to get this resolved right away. - SM
Isaiah is a great worker he has been serving our community for 2 years and he does an amazing job and also his helper James ( truck 1613)
Business response:
We genuinely value your feedback and are thrilled to hear about the great service provided by Isaiah and James. Thank you for sharing your experience with Waste Pro.
Driver:Isaiah Robinson helper:James Truck number:1613
Business response:
Hi Life, this is great news to hear! Thank you for leaving us a 5-star review in Ocala. We always want to make our customer's day in the little things we do. We appreciate your support!
Hello, I just want to extend how grateful I am to have Isaiah as my service for trash pick up. He does an amazing job and he has a great spirit.
Business response:
Hi Ranae, thank you for the 5-star review in Ocala and for sharing your story with us! We work hard to make sure each customer feels valued. We're always happy to help!
Frequently asked questions about Waste Pro
How is Waste Pro rated?
Waste Pro has a 4.5 star rating with 1,168 reviews.
When is Waste Pro open?
Waste Pro is open now. It will close at 5:00 p.m.