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WellNow Urgent Care
- Rochester, NY
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
2232 Lyell Ave, Rochester, NY, 14606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
We went to this Urgent Care because of good reviews and were not disappointed. My daughter was very nervous about getting the treatment but from the moment we walked into the place she was happy to see friendly staff, free slushy machine, snacks, game arcade and even got a toy for going through the treatment. Everything went fast and we got answers right away. Everyone in the office was kind and knew their ways with kids. Thank you again for great care.
I recently went to the Wellnow Urgent Care on Lyell Ave and was checked in by Gypsy. She was so kind and friendly and helped me understand the check in process. I did not know that they could take appointments, which is great if you don’t want to wait an exceptionally long time to be seen. I went when it wasn’t busy, however, and was seen right away. I was seen by Dr. Adam Durfee with a minimal waiting period after my intake. He explained everything he was doing and I felt he cared about why I was there and my treatment plan... read more
If I could give 0 stars, I absolutely would. It's clear that the staff at this location have forgotten what patient care truly means. They treat this job as a 9-5, even if it means lying to sick people about being at max capacity just to clock out on time. Nowhere on the website or in the office does it indicate that they stop accepting walk-ins after a certain time. I must have upset the front desk staff when I pointed this out and that’s probably what led to my interaction with Nurse Stephanie, who saw us tonight. She cle... read more
I was so worried about going here after reading some terrifying reviews. But I made an appointment online. I got right in and saw the nicest people. I think I’ve ever come across in an urgent care I was in and out within a half hour after my appointment and my medication already called into the pharmacy
Adam at WellNow Gates is an excellent healthcare provider. I have received treatment from him on two separate occasions and both times he went above and beyond. Highly recommend.
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.9 star rating with 713 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 8:00 p.m.