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WellNow Urgent Care
- Rochester, NY
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
2232 Lyell Ave, Rochester, NY, 14606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Wait time was rapid in waiting room, forms was long but manageable. Wait time in room wasn't long, results of test was quick. Doctor Andrew bedside manners was excellent, pleasant spirit, welcoming and understanding informative. Thanks
It was very nice to be able to get prompt care and get in and out under 30 minutes. The staff was great and the doctor who was on staff was awesome. I did make appointment online which was very easy to do. Thank you. Feeling better already!
WellNow’s whole online reservation system makes things quick and easy for those of us living further out. Even for walk-ins, if they can’t be fast, they let you know who can. When we came in for my sprained ankle, the receptionist told me what the wait was like (about 2 hours), but also added that if the doctor thought I’d need an X-ray, they’d be sending me to their Gates location, anyway. If they were slow, too, we’d also be close to the big hospital in Rochester by then. Either way, she could take out our appointment with... read more
I recently took my sick child, who had a high fever of 103°F, to this urgent care, and our visit was incredibly disappointing. Despite having been there several times before, they had no records of my child which is waste of time. To make matters worse, the nurse did not greet us and spoke in a very dry manner, making it feel like we were inconveniencing her. She didn't even take basic measurements like oxygen levels or pulse, which is unacceptable for a child in distress. It felt as if we were intruding on her personal tim... read more
I have always used this urgent care, and felt well taken care of. Today was much different. There were only 2 patients and they did a tele appointment with me in the office! I saw a doctor on a screen! In the office! With only one other patient there. And there were all kinds of problems with the technology. Then the doctor, did not call in my prescription or send me my work note. I have called the office twice today and all they can do is leave a message for the doctor, since she’s not in the office. I went in at 11 am and ... read more
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.9 star rating with 687 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 8:00 p.m.