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WellNow Urgent Care
- Urgent Care
- Watertown, NY
About this business
Location details
1233 Arsenal Street, Watertown, NY, 13601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:30 p.m. | |
| Tue | 08:00 a.m. to 7:30 p.m. | |
| Wed | 08:00 a.m. to 7:30 p.m. | |
| Thu | 08:00 a.m. to 7:30 p.m. | |
| Fri | 08:00 a.m. to 7:30 p.m. | |
| Sat | 08:00 a.m. to 7:30 p.m. | |
| Sun | 08:00 a.m. to 7:30 p.m. |
I had a terrible experience when my family member was here. I had a family member there and the reception staff were incredibly rude and unprofessional. I was hung up on twice when asking simple questions and responded with disrespectful comments. I work in healthcare and understand the challenges with patient care sometimes but the front desk staff did not seem to have any phone etiquette. I would like to give it 0 stars if possible. I wouldn't recommend this place to anyone.
No sugar-coating here, this was my first time here. When I went to explain the situation, the receptionist was not really even listening then cut me off mid sentence as she said " met me at the door". I was not done explaining what happened, there was no one in the waiting area and only 3 cars already in the parking lot. This was very RUDE and unprofessional and those types of folks are half the reason why no one wants to go to these types of places.
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.3 star rating with 1,232 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 7:30 p.m.