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WellNow Urgent Care

4.3

About this business

Location details

6227 Thompson Road, Dewitt, NY, 13206, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:30 p.m.
Tue08:00 a.m. to 7:30 p.m.
Wed08:00 a.m. to 7:30 p.m.
Thu08:00 a.m. to 7:30 p.m.
Fri08:00 a.m. to 7:30 p.m.
Sat08:00 a.m. to 7:30 p.m.
Sun08:00 a.m. to 7:30 p.m.
4.31,264 reviews
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Julie S.'s profile image
Julie S. 
rating
2 months ago

I sliced my hand on a piece of glass and needed stitches to close me back up. It was quite the gash. Devada was absolutely incredible. She was extremely gentle, caring, and wonderful at her job! The office staff was extremely friendly and got me back right away to get things taken care of. Would absolutely go back here, if needed. 

Judy C.'s profile image
Judy C. 
rating
2 months ago

On 4/29 I went to the urgent care on Thompson Road because I had fallen and split my ear open. I forgot my glasses and the receptionist, Cynthia Felder, was absolutely wonderful. She filled out all my information and couldn't have been nicer about it. I was taken into a room where I first saw Kevin, the nurse. He also was very personable, knowledgeable and considerate . Before I went home, he ended up giving me a tetanus shot and I told him that it was one of the best shots I'd ever been given. The PA that took care of me wa... read more

B C F.'s profile image
B C F. 
rating
a year ago

I was in and out in an hour. Staff was very helpful, found I had Influenza A and prescribed meds. I would go back again. 

Business response:

That’s wonderful to hear! We truly appreciate your support and for being part of the WellNow family. Stay in touch with us on Instagram @wellnowurgentcare for the latest updates and news! -The Customer Service Team 

Brian M.'s profile image
Brian M. 
rating
a year ago

Went to WellNow for swelling and pain in my eye. I was seen within 15 minutes and was greeted kindly and professionally by Jennifer. The NP, Taylor was fantastic as well and had me diagnosed and on the way back to being 100% healthy. I've been to a few urgent care centers and this was by far the best experience I've had. 

Business response:

Hi, Brian. Thank you for choosing WellNow and for taking the time to submit a review. We really appreciate it! 

Chad H.'s profile image
Chad H. 
rating
2 years ago

I have never had a bad treatment at any Wellnow. I was seen at this Thompson Road location yesterday morning. I was having all the typical symptoms of the flu and wanted to be checked for it for work purposes. I met Troy a nurse who was very congenial and nice to talk to/meet. We talked about our professions and had a few laughs together. He gave me a Covid test just in case even though I was there for the flu. Next came in my wonderful P.A. Caitlin Miller! She had the dreadful task of telling me that I am positive for Covid... read more

Business response:

Hi, Chad. Thank you for your support! We are glad to hear that your experience with us was positive. 

D H.'s profile image
D H. 
rating
2 years ago

5 Stars 100%! I had a great experience today at WellNow on Thompson Road. Cynthia (at the front desk) was efficient and kind. I had an appointment and was seen right away. Sophia and Emily (nursing staff) were kind, pleasant and professionally A1! Highly recommend. 

Business response:

Hi, D. Thank you for your support! We are glad to hear that your experience with us was positive. 

Matthew Hollis D.'s profile image
Matthew Hollis D. 
rating
3 years ago

I've been going here for years and bringing my kids here, and this location is awesome. Ignore all the whiny karens giving low reviews-- everyone in america is the biggest whiny baby on earth! You guys have done a phenomenal job all 75+ times I've had to go here or bring a family member!! Keep up the awesome work 

Mary H.'s profile image
Mary H. 
rating
6 years ago

This was my first visit to this facility and I can't say enough about how wonderful the staff here is, from how I was greeted at the front desk to how excellent my care was. I especially want to give a shout out to Amanda for her cheerful persistence with my issue and Michelle for explaining my aftercare steps. So glad to know I live close to such a terrific urgent care center! 

B P.'s profile image
B P. 
rating
7 years ago

I made an appointment online last night because I was in terrible pain from back spasms and couldn't walk or sit. I arrived 30 minutes early to my appointment but I was greeted and checked in right away. The ladies at the desk were friendly and efficient, and I got into a room within 10 minutes. Alyssa quickly got my information and PA Falcone and another nurse came in after a short wait. I really appreciate that a female nurse came in while a male PA attended to me. After examining me and discussing a plan to help manage my... read more

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 4.3 star rating with 1,264 reviews. 

When is WellNow Urgent Care open?

WellNow Urgent Care is open now. It will close at 7:30 p.m.