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WellNow Urgent Care
- Urgent Care
- Dewitt, NY
About this business
Location details
6227 Thompson Road, Dewitt, NY, 13206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Went here in january when i fell at work to get my arm looked at and had not eaten since 3pm..ok due to covid no snacks.Then there were 10 people ahead of me! I was there at 5pm and not out till 9pm just to be told i had a bruise and nothing else wrong..one of the nurses was very sarcastic as well.Never again!
Business response:
Hi Carol. Due to high demand at beginning of the year, some of our centers were experiencing longer wait times than what we strive for under normal circumstances. Our team is working hard to provide great care as safely and efficiently as possible. We regret any inconvenience and we sincerely appreciate your patience and understanding.
I came here with my boyfriend and he had a cut on his hand and he was bleeding like crazy and they wouldn't let me go into the room with him and I told them I was fully vaccinated and we also live together so it really made me pissed about it because what if something happened to him and I'm also his advocate to, on top of that the receptionist both of them were assholes so never the fuck again!!!!
Business response:
Hi Mary Clare. We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with your full name, the date of your visit and the best way to contact you.
Unlike others, my experience was horrible about a month ago when I had an eyelash caught under my eyelid so far in I could not see it , but was very painful. I live at the Oaks, retirement home, nearby. At 9PM I drove there, nearest place, where the desk person suggested I go to Fayetteville,,which I did not understand until much later. I was taken in by a nurse, given a room near an exit door. NO blanket, no talk, after a half hour I went to the nurses room where I think 3 of them were chatting..... I was freezing co... read more
Business response:
Hi, Karen. The experience and safety of our patients is our top priority and we'd like to find out more details and discuss your concerns. Please email us at wecare@wellnow.com with your full name, the date of your visit, and the best way to contact you.
They charged my insurance $250 for their "free" covid test.
My father went here August 21st 2020 for a DOT recertification. He was there for three hours and was taken in after filling out paperwork and waited in the room for over half an hour before someone came in. He Gave them recent reports from multiple doctors and they wouldn't accept those said reports. They wanted a compliance report showing he used his sleep apnea machine. So he had to call several places to prove he was using the machine in which he already them that paperwork. OVERALL THIS IS A HORRIBLE LOCATION, YOU HAVE T... read more
I went in for an ear ache and described my discomfort to the NP that was on staff. The NP stated it was swimmers ear and that they would prescribe drops to attempt to clear it up and if that didn't work they would provide me something different. The ear drops are a complete struggle to add to my ear and I have gone through way more then I should have trying to get them into my ear. A few days ago I received a text asking how I was feeling and if I was not feeling better to respond and have someone call me. Well that ne... read more
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.3 star rating with 1,171 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open tomorrow at 8:00 a.m.