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WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
3245 Southwestern Boulevard, Orchard Park, NY, 14127, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 8:00 p.m. | |
Sun | 08:00 a.m. to 8:00 p.m. |
I came in as soon as they opened because I was spiking a fever and felt terrible. I was able to sign in and get my info updated quickly and was brought to a room within 10 minutes. Everyone was very kind and knowledgeable and made me feel better about what was happening to me. I needed to wait 15 minutes for my test results but I could hear somebody out in the lobby that needed an ambulance so I ended up waiting around 40-45 minutes but that’s okay! I’m grateful to have to have waited because that meant I was not in immediat... read more
When I came in the receptionist was absolutely amazing. She gave me the option to sit in the waiting room or go shop around the plaza and would give me a call when it was my turn. I was 6 people behind and she apologized for the wait and said the staff is working hard to keep things moving. She also said she was not billing peoples insurance in case they decided to leave due to the wait. Just a sweet and kind person. Everyone that I interacted with there was awesome, greatest attitude and was very appreciative of my patience... read more
I wasn’t sure what to expect with heading to an Urgent Care but man was I pleasantly surprised. The moment I hit the front desk my experience was pretty seamless. I had to correct some forms initially that I didn’t get right on their website, but it was easy. From there I was put into a room right away and was dealt with pretty quickly by the medical assistant who took my vitals and captured some additional info on me as a patient. Once Nycole came in, my experience continued to be great. She helped me figure out the be... read more
I was very pleased with care at WellNow. Lily was very nice making sure I was comfortable. Kyle was excellent even with a crowded waiting room. He was thorough and made sure I had treatment and meds needed to get better. I will go there again, if needed.
Everyone was a lot more professional then the last time I walked in. They must have gotten flack over the recent interactions with customers. Is customers the right word? Last time I walked into Wellnow the receptionist asked me in the lobby what I was there for? While other people sat in the lobby listening to my every word. Felt very uncomfortable and inappropriate on Urgent care. My last interaction on 01-06-25. Was 1 question sickness or injury! That's all they really need to ask. Hopefully everyone is trained this way.
WellNow Urgent Care has a 4.9 star rating with 816 reviews.
WellNow Urgent Care is open now. It will close at 8:00 p.m.