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WellNow Urgent Care

4.9
  • Schenectady, NY

About this business

WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.Ā 

Location details

445 Balltown Road, Schenectady, NY, 12304, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.9870 reviews
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Erin K.'s profile image
Erin K.Ā 
rating
2 years ago

I can't say enough nice things about this urgent care center. Everyone is SO nice and thoughtful. The check in process is great (check in and get a call back when they are ready for you) so you don't have to sit in a room with other people's germs. They all listen with compassion and patience and really go above and beyond any urgent care I've ever been to. Plus the slushy machine!Ā 

Business response:

Hi, Erin. Thank you for taking the time to submit a review! We look forward to caring for you in the future.Ā 

Drew V.'s profile image
Drew V.Ā 
rating
3 years ago

Had to get my son a covid test and every person at this wellnow location from the check in staff to the nurse to the doctor was so kind, professional, and quick. Best experience I've had by far with any medical establishment since the beginning of the pandemic. Thanks wellnow team, you guys are incredible!Ā 

Business response:

Hi, Drew. Thank you for your support! We are glad to hear that your experience with us was positive.Ā 

Greg F.'s profile image
Greg F.Ā 
rating
3 years ago

After an initial scheduling hiccup that was not the fault of this particular facility -- looking at you, unhelpful telephone "virtual assistant" -- the care itself was great. Had to kill a couple of hours but I expect some unpredictability at a walk-in clinic, anyway. The staff was friendly & patient with my daughter, and elicited good behavior which was in turn rewarded with some small toys that left her happy instead of distressed at the visit. An especially big shout out to Dr. Michael Ungerland. (Technically, he's a PA...Ā read more

Heather G.'s profile image
Heather G.Ā 
rating
5 years ago

Had two kids sick with the flu last week and used Well Now for the first time. Staff was very friendly and care was excellent. They had two nurses swab test the boys at the same time so it would be less traumatic for them. Slushies at the end of the visit made them incredibly happy and made the whole experience almost fun. We had to go back again yesterday for an asthma related complication with the flu and they took my child in right away without any wait. They tested his blood oxygen levels immediately and gave him the nee...Ā read more

Steven W.'s profile image
Steven W.Ā 
rating
5 years ago

I had to go in to the urgent Care yesterday in order to have help for my back because I fell down the stairs in my home. When I got there to this facility oh, I was greeted warmly by the front staff as soon as I walked in the door I was taken care of promptly and brought right back into a room to be seen. but before I go back into the room I'm going just to explain to you what I saw in the front that is there for you to enjoy as a patient. They have free coffee, they have water that is purified, and they also have a slushie...Ā read more

Jenna M.'s profile image
Jenna M.Ā 
rating
5 years ago

This place is amazing. I stopped in around 2:30 and there was no wait (I'm sure after 5 this changes) I was in and out within 15 minutes. The girl at the reception was very kind, the male nurse who came in before Dr Tara was great and the Dr herself was awesome. Everything was very clean and they even have a slush machine! If you cannot get into your pcp or don't have a pcp I would highly recommend Wellnow.Ā 

Tara K.'s profile image
Tara K.Ā 
rating
5 years ago

Went in today because I wasn't feeling well with a sore throat. The front desk was so friendly and accommodating. It was 8 am (amazing hours of operation, by the way), so I went straight in and a PA and nurse saw me right away. As I walked to my exam room, I took note that the waiting room has coffee, water, and a slurpy machine. The exam room was extraordinary clean and there was a TV playing Mickey Mouse's Playhouse (perfect way to distract myself getting BP checked and throat swabs taken). The PA and nurse were kind...Ā read more

Jaclyn Y.'s profile image
Jaclyn Y.Ā 
rating
6 years ago

They are absolutely fantastic. This is the 3rd time I've been here and every time I have exceptional service and care. I will never go to another urgent care. In and out in under an hour every time!Ā 

Danielle C.'s profile image
Danielle C.Ā 
rating
6 years ago

This place has set the bar high!! Absolutely amazing atmosphere. The staff were so friendly, accommodating, and professional. I was in and out within an hour (I made an appointment online) for my sons ear infection. The staff is experienced and caring! They have a slushee machine in the waiting room which was so different and rad--then a Pac-Man machine in the other waiting room...Two days after my sons visit he is feeling much better--I received a text message from the urgent care asking if he was feeling better to reply '...Ā read more

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 4.9 star rating with 870 reviews.Ā 

When is WellNow Urgent Care open?

WellNow Urgent Care is open now. It will close at 8:00 p.m. Ā