WellNow Urgent Care

Robin H. 

on Yelp

3 years ago

This place is so slow. I am the only person in the lobby and have been sitting here for 45 minutes waiting to do a pee drug screen. I can hear the staff laughing in the back. Go to any other urgent care in town but this one. 

Kayette D. 

on Yelp

4 years ago

Never ever go to this place, they will bill you for services that you do not receive. I was charged 221.00 for a phone call asking for their hours, they refuse to even look into the issue . Today was my 8th phone call trying to clear this up still no luck, be careful people their scammers 

S B. 

on Yelp

5 years ago

So slow. From check in until I walked out was over 3 hours for a physical. Only 2 people in the lobby at the time I arrived. 

Lindsey B. 

on Yelp

5 years ago

While waiting to be seen, a woman walks in and asks for a mask because she had the flu. The front desk said they are out and "just can't keep them in stock". This is unacceptable, especially during this time of year. Protect your patients from getting ill while waiting, please!!! 

Kylie N. 

on Yelp

6 years ago

DO NOT WASTE YOUR TIME! this is by far the most sorry excuse of a health center. I had to wait 45 minutes. which I dont mind and totally understand. I had a very nice nurse in the beginning, who didn't seem too experienced. These small things I am more than willing to accept. The thing I will not stand for is the doctor, who was totally unprofessional, misdiagnosed me with no tests to prove it. When I said that I don't believe that could be the case and I feel like it's something different, the doctor just shook me off and d... read more

Marshall A. 

on Yelp

6 years ago

Attention students DO NOT USE THIS place! Please visit Sindecuse Health Center on WMU's campus or wait to see your primary health provider! Staff treats patients poorly and policies and fees are not outlined clearly. 

Diane C. 

on Yelp

6 years ago

This place is a joke! They told my husband that Dr. would be there over the weekend...NOT he supposedly called in and then was told he would be there Monday...NOT, he called in sick again! Wouldn't send my worst enemy to this place! 

Nancy L. 

on Yelp

6 years ago

My husband went to the Hometown Urgent Care in Portage, Mi with extreme pain in his ears And sudden weight loss. They diagnosed him with a sinus infection and gave him a prescription for it. I had been out of town and when I returned I realized he was very, very sick. I stopped in to see if they could refer him to an ENT. They refused and I ended up getting him an appointment to an ENT. Long story short, he had stage 4 squamous cell carcinoma and died 3 months later. The medical director of that place called me back and apol... read more

Nick G. 

on Yelp

7 years ago

Horrible, horrible service. We waited for over an hour and the doctor spent less than a minute with us. The staff was rude and was making sexually inappropriate jokes while they ordered lunch. I've been in customer service for 15 years and haven't heard this degree is unprofessional behavior in my life. Once we got to the pharmacy we found out they hadn't even sent over the prescription yet, even though the doctor assured us the paperwork was already over and Walgreens (which is great, the staff there helped me out with o... read more