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WellNow Urgent Care
- Urgent Care
- Portage, MI
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
6012 South Westnedge Ave, Portage, MI, 49002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 9:00 p.m. | |
| Tue | 07:00 a.m. to 9:00 p.m. | |
| Wed | 07:00 a.m. to 9:00 p.m. | |
| Thu | 07:00 a.m. to 9:00 p.m. | |
| Fri | 07:00 a.m. to 9:00 p.m. | |
| Sat | 07:00 a.m. to 9:00 p.m. | |
| Sun | 07:00 a.m. to 9:00 p.m. |
After waiting for two hours on a day where there were only ever three other patients in the waiting room with me, I still haven't been seen, only moved to an exam room for another 45 minutes. I'm told I can't even leave the door open while I wait due to privacy concerns, despite the fact that I can hear every word spoken in the adjacent rooms and hallways. Zero customer-service skills, zero sense of urgency, definitely more than zero staff members shambling aimlessly in the corridors leisurely drinking their Pepsis and hopin... read more
This place used to be really good, it was my go to for small issues and I recommend them to other. I rarely go to the doctor and wait as long as I can to go in hopes I can avoid gut damaging antibiotics. After 9 days of misery I went in because I have to fly Friday and that messes with my sinuses, they offered me steroids only, which I declined.
Very disappointed in our experience. Clearly explained what service we needed on the phone AND in person at the desk including showing the simple self-reporting form we just needed a provider signature on. Was ensured by staff both on the phone and in person after actually showing the form that yes they could provide this service. Waited 2 1/2 hours went back to the examination room only to then have the med assistant then come tell us they don't fill out those forms. Despite their mess up that cost us a 2 1/2 hour wait ... read more
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.1 star rating with 1,032 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open tomorrow at 7:00 a.m.