WellNow Urgent Care

Allison P. 

on Yelp

6 years ago

I've never had such a great experience at an urgent care before! The entire staff from the reception desk to the doctors made me feel comfortable and I didn't feel like I was "bothering them." I was also in and out within 20 minutes. Incredible! Thank you all. 

Lisa P. 

on Yelp

6 years ago

I was taken back immediately after check-in, and a nurse was with me within minutes. She got me settled and the doctor came almost as soon as she closed the door. I was in and out within 20 minutes with the prescription I needed. Great experience. 

Holly B. 

on Yelp

6 years ago

I took my mom to get her stitches out on her face, and she was seen by PA Laura. She did an amazing job. Thanks Laura! 

Cheryl T. 

on Yelp

4 days ago

Husband went to well now on 6/26/2025. We paid the co-pay. We were told to come back as a follow up to remove a single staple ( no charge for the follow up). Charged us again! Called multiple times to get this resolved, thy acknowledged there was no charge for the staple removal but still giving us the run around on reversing the charge on our credit card. Had to contact my credit card to file a claim. 

C S. 

on Yelp

a month ago

Choose a different location if you want a positive experience. One of the 2 receptionists was very rude in an already stressful situation. The doctor was very personable and funny but didn't do much to assist with the issue. More of a statement of what he thinks he found without much of an examination. We had to ask for pain management details and for additional information for healing the issue. Overall we paid a co-pay to be treated poorly. 

Nancy C. 

on Yelp

3 months ago

Went to Orchard park location on 6/4/25 for an eye injury. Poked my eye on tree twig. Person whom treated me didn't even examine my eye...just put some drops and dye in my eye and looked at my eye for like 3 seconds and stated I had scratched my eye and prescribed antibiotic drops. My bottom eye lid was still swollen after a few days and when I pulled my eye lid down, I saw a piece of bark. On 6/7/25 I went to the WEST SENECA location for removal of tree bark. Would NOT recommend Orchard park location -Thanks for costing me ... read more

John D. 

on Yelp

4 months ago

Terrible experience, doctor put in the wrong medication that cost me $66, realized it was the wrong medication because I've gotten this previously and now I am out $66 plus the payment to see the doctor plus paying for the new prescription. Really unfortunate that people don't understand the level of attention to detail you need in this industry. 

Julie O. 

on Yelp

8 months ago

Made an appointment online for my daughter at the Depew location for sore throat , fever. We went in and were brought to a room by a med ass't, Im assuming as no one wears a name badge or title. Bed appeared dirty and had no paper protector etc. I asked her to clean it with wipes. She asked a few questions and then did 3 swabs without even speaking to a practioner which were done rather incorrectly. Covid, Flu and Strep... waited 10 min or so and another female walks in with N95 and asks us to walk to another room. We follo... read more

Kelsey R. 

on Yelp

a year ago

Absolute pathetic scam artists. Called explaining my insurance has high deductible (doesn't cover much) and asked how much for basic visits. Was told $165 (two separate occasions). Go in and get billed for $215. It's okay though. They "greatly apologize and will inform their staff" to be more clear (this charge is without insurance) but...it's still my fault and I have to pay $50 more although had they not lied to me, I wouldn't have gone. Typical medical practice. They screw up and you have to pay for their screw ups. Kept ... read more