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WellNow Urgent Care

4.6

About this business

Location details

4827 Transit Road, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 7:30 p.m.
Sat8:00 a.m. to 7:30 p.m.
Sun8:00 a.m. to 7:30 p.m.
4.61,151 reviews
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Superna M.'s profile image
Superna M. 
rating
4 years ago

I got a physical done the week of 7/14/22 . my employer called they said I did not come for a physical. I got a full physical exam. wait time was long. i tried to call that no is not in service any more no number to reach them at I am not going to this urgent care any more. My emoyer stated that they input the physical under a wrong code now I got to go on for another physical definitely not here ! They don't have the decency to fix the mistake which they made 

Business response:

Hi Superna. We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with your full name, the date of your visit and the best way to contact you. 

Alexandra M.'s profile image
Alexandra M. 
rating
4 years ago

I have gone two times to Well Now and it has been a horrible costly experience. Every time billing messes my bill and I end up paying twice. I even got a collector requesting a payment for something I paid. Both time ai went it didn't resolve nothing and it cost me a lot. 

Business response:

Hi Alexandra. Our billing team would be happy to assist you with any questions or issues regarding your bill. Please reach out to billing@wellnow.com and include your full name, the date and location of your visit, and the best way to contact you. 

Taylor F.'s profile image
Taylor F. 
rating
6 years ago

These places are a joke. Slushy machine in the waiting room?.... My boyfriend needed stitches removed from his face before we returned to school out of state so we stopped here. The PA working didn't even remove all of the stitches so I had to remove them from his face when we got home. She also tugged at his face while removing them and broke open the area that was in the process of healing. 

Craig S.'s profile image
Craig S. 
rating
7 years ago

My daughter went there earlier in the year. They claimed their systems were down. My daughter paid the copayment in cash. Since then she is being harassed via text by them because they say she owes money. I called the insurance company and they said they have no record of the visit. That's because their "systems were down". I tried calling them to tell them to resubmit the claim and they refused. I spoke to Ashley who was very rude especially since I'm trying to tell them what they need to do to get paid. I would personally ... read more

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 4.6 star rating with 1,151 reviews. 

When is WellNow Urgent Care open?

WellNow Urgent Care is open now. It will close at 7:30 p.m.