WellNow Urgent Care

Jason B. 

on Yelp

11 months ago

Let me start off by saying the doctors are amazing, sympathetic and helpful. What this Hudson location needs to improve is the receptionist. 2'nd time. EXTREMELY lacking in sympathy AND kindness. Patients who are coming into a clinic like this are obviously under stress. Not one, not two, but MULTIPLE people have experienced this rude behavior from this receptionist before. It's a woman. I will NEVER visit this particular one again until she is either gone, or learns manners and sympathy. Talk about unprofessional. Never ... read more

Stacy A. 

on Yelp

11 months ago

the DR never returned any of my calls. Didn't advise what i should do re the symptoms i was having. Nothing they ignored my requests for help for three days. never again 

Kenneth K. 

on Yelp

a year ago

Had set up an appointment and then received a text a few minutes later saying I was third in line. I called they told me to come right over. They took me in right away but then I spent 45 minutes sitting in a cold exam room and when I asked what was going on they told me there were still people ahead of me and that I was "a walk-in". I usually had good care there but was disappointed with the dismissive nature of the staff when told them I had been waiting a long time. It would've made sense after 30 minutes for someone to c... read more

Rachel F. 

on Yelp

a year ago

Terrible customer service! Be VERY careful what you sign. They took out the payment that was owed without my consent from my bank account. When I thought I was signing authorizing payment for my visit, apparently it was for ANY payment. They refused to refund the money to my account. 

Dan J. 

on Yelp

2 years ago

Care quality was awful at this location. Dismissed what was a simple diagnosis. People rely on information from medical professionals and this was a huge obvious miss on their part. That combined with the questionable professionalism of the staff would keep me far away from this Urgent Care. Go to the hospital and see a real doctor. It's the same copay. Disappointed! 

Gabrielle M. 

on Yelp

2 years ago

The PA was amazing. The reception is AWFUL. Children of parents beware apparently they don't let two adults in the room with a child even if you need help holding them down for god forbid a procedure. Would never recommend. The front staff ruins the whole place. 

Isma C. 

on Yelp

3 years ago

isma if I would give negative 5 I would, this place is all about them making their money, I called ahead to see if the will treat my case they were quick to say that I should come, the NR did not give me any medicine at the end of the day I walked out the same way I walked in moins the $25 copay and 2 hours of my time 

Lindsay J. 

on Yelp

3 years ago

Will never take my child there again. My kiddo has croup (second go around this season) and I took him in after he was really struggling in the AM. Looked him over and gave me a prescription for a med that I specifically asked them not to give (it's super bitter and impossible to flavor and give a fussy toddler). Called back to get a more suitable med and was told they wouldn't change it. This is for a kiddo who was a NICU baby who struggles with lung problems- a kid who woke up with blue lips and finger nails his last go ar... read more

Geri C. 

on Yelp

3 years ago

My Boyfriend went to Urgent Care on December 2,2022. When he got there, they informed him he had to make an appointment!! When he returns, he wanted to be checked for the flu. They decided not to do that test, they decided to give him a Covid test!! He wasnt there for symptoms of Covid!! He was there for symptoms of the flu!! I also witnessed a young Mom with her obviously very ill small child, they also told her to make an appointment!! This certainly isnt a URGENT Care facility!! Were there even any Medical Professionals ... read more