WellNow Urgent Care

Fay R. 

on Yelp

5 years ago

Prompt, professional service. Love the fact I could reserve a time, and sit home and wait for the 20 minute 'warning' text and not have to sit in a waiting room with my daughter who had 102 fever. From check in to check out was approximately 30 minutes. Would not hesitate to return if needed. 

Keith S. 

on Yelp

6 years ago

Very very pleased, check in was quick, i was in a room, nurse came in, helped out doing what she had to do and very pleasant in doing so, then Dr Ungerland came in to see me ( I felt like I was on a soap, everything was so perfect including Dr U! ) He was very compassionate, listened, I could not have been treated better. I would def come here again. This place rocks ! Props to Dr... 

William B. 

on Yelp

6 years ago

I would recommend this place. I was reading the yelp reviews and they said that it was a horrible place. From the moment I was welcomed at the front desk, to the end of the interaction was wonderful. I would recommend this place. I was reading the yelp reviews and they said that it was a horrible place. One little problem I did see, was the walls are not sound proof. I knew that the patient on both sides either had throat or ear pain. Will go back if needed. Also the have slushees in the waiting room! 

Cecily D. 

on Yelp

6 years ago

I was very happy with the care I got. The wait was minimal. I saw an LPN and a doctor. Both were polite, knowledgeable and caring. Dr. Ungerwood went out of his way to explain the suggested treatment. I am so glad to discover this option for medical care and recommend them highly. 

Susan A. 

on Yelp

a month ago

I peeled my big toenail back from my toe-bed, and also had a deep gash. WellNow was near, so I drove myself there and limped, bleeding, into the lobby. Two young women were behind the desk. I don't remember them greeting me, they may have. One handed the other a tablet and told her she should give it to me to fill out the registration papers, and use it to take photos, front and back of my DL and both insurance cards. I walked to seating area, sat down and began to fill out the forms. I had difficulty taking the photos. I am... read more

Jason B. 

on Yelp

2 months ago

Let me start off by saying the doctors are amazing, sympathetic and helpful. What this Hudson location needs to improve is the receptionist. 2'nd time. EXTREMELY lacking in sympathy AND kindness. Patients who are coming into a clinic like this are obviously under stress. Not one, not two, but MULTIPLE people have experienced this rude behavior from this receptionist before. It's a woman. I will NEVER visit this particular one again until she is either gone, or learns manners and sympathy. Talk about unprofessional. Never ... read more

Stacy A. 

on Yelp

3 months ago

the DR never returned any of my calls. Didn't advise what i should do re the symptoms i was having. Nothing they ignored my requests for help for three days. never again 

Kenneth K. 

on Yelp

9 months ago

Had set up an appointment and then received a text a few minutes later saying I was third in line. I called they told me to come right over. They took me in right away but then I spent 45 minutes sitting in a cold exam room and when I asked what was going on they told me there were still people ahead of me and that I was "a walk-in". I usually had good care there but was disappointed with the dismissive nature of the staff when told them I had been waiting a long time. It would've made sense after 30 minutes for someone to c... read more

Rachel F. 

on Yelp

a year ago

Terrible customer service! Be VERY careful what you sign. They took out the payment that was owed without my consent from my bank account. When I thought I was signing authorizing payment for my visit, apparently it was for ANY payment. They refused to refund the money to my account.