WellNow Urgent Care

Veggi V. 

on Yelp

3 years ago

Home page of website clearly states in bold red letters that COVID testing is available on walk in basis. No appointment necessary. Was told upon arrival testing is by appointment only and no appointments were available for the next 48 hours! Totally irresponsible! 

Samantha M. 

on Yelp

4 years ago

Brought my daughter in on a Saturday because she was kicked in the head at soccer on Wed and coach wanted her seen before she played again. Wellnow seen her, did exam and said they couldn't clear her until she was reevaluated again 5-7 days after her incident. They gave me a paper and it said to come back on said date. Returned on said date and they called us in. Did exam and then says we can't clear her, only her primary care physician can do that. I said why was I told then on Saturday to come back on this day to have he... read more

Ed P. 

on Yelp

4 years ago

75 minute wait this morning for a routine Covid test (arrived at 9:30 AM) Results had been promised today. So far nothing. 

Alex F. 

on Yelp

4 years ago

My insurance refused to pay for a Covid rapid test. Then wellnow refused to let me pay out of pocket for the test, telling me it was fraud to do so. They are putting my health and safety and that of my family at risk to satisfy a deal with the insurance company. 

Mila D. 

on Yelp

4 years ago

Really long wait lines for COVID tests. I would advise finding another place 

Angela H. 

on Yelp

4 years ago

Disappointing covid testing experience on Friday 11/20. I need to make complex and urgent decisions about caregiving for sick parents and thus need to know my covid status ASAP. I explained my situation to reception and two nurses; only after the swab was done did the PA mention that, because it was Friday afternoon, the samples wouldn't go out until Monday so I won't have a hope of the rapid results they promise on their website of 2-3 days after the sample was taken. Had I known this, I would have sought out another testin... read more

L. G. 

on Yelp

4 years ago

Had a terrible experience here. My son was referred to get a Lyme's disease test and for a month they said they hadn't gotten the results back. Then when our insurance asked for the doctors referral notes to justify medical necessity for the testing we were told that they couldn't do that?! I called multiple times trying to get a straight answer and was told something different every time. I wouldn't ever recommend this place to anyone 

Daniel O. 

on Yelp

5 years ago

Probably the worst experience I've ever had at a doctors office made an appointment and they kept me waiting literally over a full hour. Every time I asked when the doctor will be available they just said soon. Avoid at all costs. 

Christine B. 

on Yelp

5 years ago

If I could give 0 stars I would! Waited outside for a covid test starting at 8:30 am. Got a call at 9:30 telling me it was almost my turn and that I would be in within 40 minutes. I called back at 10:30, got hung up on 3 times. Finally got through and was told I had 2 people in front of me, and I would be in by 11. I called back at 11:30, they told me I was next, and would be in by noon. Here it is, 12pm, and I'm leaving. I can not waste my day anymore. Worst covid testing experience ever!!