WellNow Urgent Care

An M 

on BBB

a month ago

During a short vacation, WellNow Urgent Care ****************, NYserved as my emergency place for asthma care. The office staff were friendly, helpful, and efficient, making check-in and getting me into the examination room quick and smooth.Dr. **** **** is relatable and put me at ease; I felt comfortable and confident in his care. The staff were also very friendly.Overall, Wellness Urgent Care is a trustworthy and excellent provider. I highly recommend it for emergency care needs. 

Nancy S 

on BBB

6 months ago

I had a great experience at Physicians Urgent Care in ******, **, at 22nd and ***************, on Friday, May 23. ******* was so kind to me. I came in with a bladder infection and he prescribed an excellent antibiotic that cleared it right up. The other staff members were so nice to me, also. ******* was so helpful to me and so was the young lady at the front desk. ******* sent the sample to the lab, and I quickly received a phone call from ******** telling me the antibiotic would be the one to get me better. Also, I receive... read more

Jolean E 

on BBB

7 months ago

The well now in *************** is outstanding all of the girls are pleasure to be seen by and very very nice and relatable I never like going to well now but the nurse is definitely make it better 

Cedric O 

on BBB

a year ago

I would like to give a big thank you to the staff at the ******************************** office Fariya and Taya went above and beyond on 7/3/24 as the office was about to close when I arrived requesting a DOT job form They located the form and sent me on my way thanks a lot for being so helpful and kind. 

Kelley E 

on BBB

2 years ago

This urgent care is amazing! Great staff and doctors. I highly recommend this urgent care. 

Cole O 

on BBB

a week ago

I sought medical assistance at the Wellnow Urgent Care clinic in *********, **. I made an appointment online for my lunch hour. When I got to my appointment I was told they already had 8 customers before me who were all walk ins which would push my appointment back by a "few hours." I waited 3 hours until they were able to bring me back and see me. I was told my lab results would be in the system within ***** hours. After 5 days, I still did not have lab results in the system. I contacted WellNow's customer service via their... read more

Daniel C 

on BBB

a week ago

Most clinics will run your insurance and tell you if they accept your insurance and how much you would have to pay out of pocket up front. This place does not do that. You can ask them and they will tell you yes we accept your insurance even if they don't. And if you ask if you owe anything they will tell you upfront. No that is not that case they will just send you a bill and make you pay a small fee upfront which they don't give you a receipt for, mind you. So you go ahead and get seen and leave. Under the impression you d... read more

Jamica D 

on BBB

a week ago

Went into urgent care on 9/5/25 representative ran real time eligibility report and it came back inactive said I have to pay out of pocket $175 which is the charge for someone not covered. Paid the amount with my HSA card from my insurance company. Received text staying they are trying to charge same card and I authorized a payment which I did not. Called billing and first time representative told me they submitted a claim (not eligibility to the insurance and they denied it) asked for a supervisor and she hung up. Second ti... read more

Misty C. 

on BBB

a week ago

The staff at the office was nice. The billing is awful. Had an appointment in June paid my copay and in August got an email they were charging me another $325 the next day. I called immediately and found they did not bill my insurance even though I gave the information at the visit even a copy of the card. I was advised on the call they would submit to insurance and not take the money. Well they took the money and still have not submitted to insurance after multiple calls from me and my insurance asking for the claim to be s... read more