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WellNow Urgent Care
- Urgent Care
- Herkimer, NY
About this business
Location details
200 E State St, Herkimer, NY, 13350, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Forget making a reservation - it means nothings. If you need to go just go and plan on waiting awhile unless the office is not busy. The staff are very nice but not enough staff to handle the number of people who come in.
Business response:
Thank you for the opportunity to respond your review on behalf of WellNow Urgent Care. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
During a short vacation, WellNow Urgent Care ****************, NYserved as my emergency place for asthma care. The office staff were friendly, helpful, and efficient, making check-in and getting me into the examination room quick and smooth.Dr. **** **** is relatable and put me at ease; I felt comfortable and confident in his care. The staff were also very friendly.Overall, Wellness Urgent Care is a trustworthy and excellent provider. I highly recommend it for emergency care needs.
I had a great experience at Physicians Urgent Care in ******, **, at 22nd and ***************, on Friday, May 23. ******* was so kind to me. I came in with a bladder infection and he prescribed an excellent antibiotic that cleared it right up. The other staff members were so nice to me, also. ******* was so helpful to me and so was the young lady at the front desk. ******* sent the sample to the lab, and I quickly received a phone call from ******** telling me the antibiotic would be the one to get me better. Also, I receive... read more
Business response:
Thank you for your review, on behalf of WellNow Urgent Care.
The well now in *************** is outstanding all of the girls are pleasure to be seen by and very very nice and relatable I never like going to well now but the nurse is definitely make it better
Business response:
Thank you for your review on behalf of WellNow Urgent Care!
I would like to give a big thank you to the staff at the ******************************** office Fariya and Taya went above and beyond on 7/3/24 as the office was about to close when I arrived requesting a DOT job form They located the form and sent me on my way thanks a lot for being so helpful and kind.
Business response:
Thank you for submitting your review. I am so sorry for your negative experience.
This urgent care is amazing! Great staff and doctors. I highly recommend this urgent care.
I went in for one test, they did three without telling me. My insurance will only cover the one test, and now I owe 1000's of dollars to Wellnow in what seems to be a scheme to **** customers out of money.
Business response:
Thank you for the opportunity to respond your review on behalf of WellNow Urgent Care. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
If I could give "0" stars I would! Worst Urgent care ever!! Staff was very unprofessional and when I said they were not compassionate, a staffer (********) said no urgent care it?! That same staffer, ********, was the staff person who took my vitals. She wrote everything down on a PAPER TOWEL?! I waited over 55 minutes to be seen, and when she told the doctor my symptoms, the doctor said I should go to an ER since she could not diagnose me without it. I told them exactly what I thought it was, and they waited all that time t... read more
Billed for $1200 lab tests for standard UTI. I have spent hours on the phone with billing. They say that is what my insurance agreed to. One test alone is $700, ****** gives average cost at $70 - $120. Total visit cost me $1000 after insurance coverage.
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 3.8 star rating with 1,095 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open at 8:00 a.m.