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WellNow Urgent Care

3.8

About this business

Location details

200 E State St, Herkimer, NY, 13350, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
3.81,106 reviews
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ilka p's profile image
ilka p 
2 months ago

Forget making a reservation - it means nothings. If you need to go just go and plan on waiting awhile unless the office is not busy. The staff are very nice but not enough staff to handle the number of people who come in. 

Business response:

Thank you for the opportunity to respond your review on behalf of WellNow Urgent Care. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws. 

An M's profile image
An M 
10 months ago

During a short vacation, WellNow Urgent Care ****************, NYserved as my emergency place for asthma care. The office staff were friendly, helpful, and efficient, making check-in and getting me into the examination room quick and smooth.Dr. **** **** is relatable and put me at ease; I felt comfortable and confident in his care. The staff were also very friendly.Overall, Wellness Urgent Care is a trustworthy and excellent provider. I highly recommend it for emergency care needs. 

Nancy S's profile image
Nancy S 
a year ago

I had a great experience at Physicians Urgent Care in ******, **, at 22nd and ***************, on Friday, May 23. ******* was so kind to me. I came in with a bladder infection and he prescribed an excellent antibiotic that cleared it right up. The other staff members were so nice to me, also. ******* was so helpful to me and so was the young lady at the front desk. ******* sent the sample to the lab, and I quickly received a phone call from ******** telling me the antibiotic would be the one to get me better. Also, I receive... read more

Business response:

Thank you for your review, on behalf of WellNow Urgent Care. 

Jolean E's profile image
Jolean E 
a year ago

The well now in *************** is outstanding all of the girls are pleasure to be seen by and very very nice and relatable I never like going to well now but the nurse is definitely make it better 

Business response:

Thank you for your review on behalf of WellNow Urgent Care! 

Cedric O's profile image
Cedric O 
2 years ago

I would like to give a big thank you to the staff at the ******************************** office Fariya and Taya went above and beyond on 7/3/24 as the office was about to close when I arrived requesting a DOT job form They located the form and sent me on my way thanks a lot for being so helpful and kind. 

Business response:

Thank you for submitting your review. I am so sorry for your negative experience. 

Kelley E's profile image
Kelley E 
2 years ago

This urgent care is amazing! Great staff and doctors. I highly recommend this urgent care. 

Lena B's profile image
Lena B 
2 weeks ago

On 9/8/26 I arrived at Wellnow Urgent Care in *********, **. I was being seen for a follow up visit from the week before. I was seen by a physician assistant ***** ******. My first impression of Mr ****** was that he appeared to be in a rush. When he first entered the examination room he asked why I was still had on the brace still when it was just a bruised bone? I informed him I was advised to wear the brace for two more days, as per the advisement of the previous Physician Assistant at my initial appointment. Mr ****** th... read more

Business response:

Thank you for the opportunity to respond your review on behalf of WellNow Urgent Care. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws. 

Edmond B's profile image
Edmond B 
a month ago

I sent an employee to this location to take a drug screen. I paid for it with a credit card upfront and never received the results. I tried contacting them with several emails and phone calls and got no where. I requested a refund and never received it. Money wasted. Then months later I received an email stating they were going to charge my credit card $651.00. I sent more email demending they do not charge my credit card and stated I want my account canceled immedately. No response! Very unprofessional and POOR communicatio... read more

Business response:

Thank you for the opportunity to respond your review on behalf of WellNow Urgent Care. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws. 

Jessica N's profile image
Jessica N 
a month ago

Do not go to Wellnow Urgent Care!! They are trying to charge me $2k for one singular visit! They had me do a test without ever saying the cost or that they were going to send this bill. They refuse to send the claim to insurance, claiming they're out of network. It's absolutely miserable and infuriating. 

Business response:

Thank you for the opportunity to respond your review on behalf of WellNow Urgent Care. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws. 

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 3.8 star rating with 1,106 reviews. 

When is WellNow Urgent Care open?

WellNow Urgent Care is closed now. It will open at 8:00 a.m.