WellNow Urgent Care

Nancy S 

on BBB

4 months ago

I had a great experience at Physicians Urgent Care in ******, **, at 22nd and ***************, on Friday, May 23. ******* was so kind to me. I came in with a bladder infection and he prescribed an excellent antibiotic that cleared it right up. The other staff members were so nice to me, also. ******* was so helpful to me and so was the young lady at the front desk. ******* sent the sample to the lab, and I quickly received a phone call from ******** telling me the antibiotic would be the one to get me better. Also, I receive... read more

Jolean E 

on BBB

5 months ago

The well now in *************** is outstanding all of the girls are pleasure to be seen by and very very nice and relatable I never like going to well now but the nurse is definitely make it better 

Cedric O 

on BBB

a year ago

I would like to give a big thank you to the staff at the ******************************** office Fariya and Taya went above and beyond on 7/3/24 as the office was about to close when I arrived requesting a DOT job form They located the form and sent me on my way thanks a lot for being so helpful and kind. 

Kelley E 

on BBB

a year ago

This urgent care is amazing! Great staff and doctors. I highly recommend this urgent care. 

Vijay S 

on BBB

a week ago

I went for a visit over 2 months ago after receiving confirmation beforehand that my insurance would cover it. The system was down so I had to pay out of pocket and I was told that I would be reimbursed later.I am still waiting and my insurance has already paid them in that time. I have called the billing department call center almost a dozen times and have spent about half a dozen of hours on the phone including in multiple conference calls with my insurance on the line.The billing department does not care and has no intere... read more

Jason D 

on BBB

a week ago

I have unfortunately experienced the same fraudulent billing practices that others are complaining of.I received a bill in the mail for a balance that should have been covered by insurance. When calling the company on 9/24 I was told they did not bill my insurance and it turned out they had the wrong insurance information and updated and they would rebill which could take 30 days.I was told to disregard this statement. On 9/26 my credit card was billed for this amount. I called again and was told my claim had denied which ca... read more

Lander I 

on BBB

a week ago

The physicians themselves seem competent and courteous enough, but their billing practices are nothing short of predatory.For three suture points, I was billed an outrageous $1,050without any discussion of costs beforehand. I paid $60 at registration, leaving a supposed balance of $990. Instead, months later, they automatically drafted $1,160.50 from my account without notice, only for me to then receive a letter claiming I still owed the $990.When I called to sort this out, I was met with a dismissive operator who interrupt... read more

Courtney R 

on BBB

2 weeks ago

I visited wellnow in July for severe stomach pains to where I couldn't walk and was throwing up. I had different tests done. All of which should have been covered by insurance. I get a bill stating I owe alot of money. I filed a dispute with insurance and having been waiting on insurance. Today I looked at my online bank account and ******************** fraudulently withdrew the amount I owe from the card I used during payment for my *****. Even though i have a dispute claim opened with my insurance. I never put the card on ... read more

Cassandra C 

on BBB

2 weeks ago

Scam billing practices. Paid for services at the time of the appointment and still getting billed for that amount 3 months later. Every time I call they tell me they'll take care of it and to disregard the bill, but now they are threatening me with collections- over an amount I already paid. What an awful way to practice