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WellNow Urgent Care
- Urgent Care
- Herkimer, NY
About this business
Location details
200 E State St, Herkimer, NY, 13350, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
You are not their priority, $$ is. Read all docs and do not sign package treatment/testing agreements. You will be charged for tests that determine what you do and do not have EVEN IF NOT NEEDED. You go there to get a slip for work to avoid points, they determine you are positive for an illness but they dont stop there. They send off labs for additional and unnecessary labs Because THEY CAN-BECAUSE YOU SIGNED A PACKAGE DOCUMENT. Rather than be doctors, review your symptoms and test one thing at a time and upon finding the an... read more
Business response:
Thank you for the opportunity to respond to your review on behalf of ************. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
Terrible place! The doctor should NOT have a medical license. Didn't like the butterfly bandages that were used but I left them on and didn't clean the wound, just left it as is
Business response:
Thank you for the opportunity to respond to your review on behalf of ************. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
I went in for one test, they did three without telling me. My insurance will only cover the one test, and now I owe 1000's of dollars to Wellnow in what seems to be a scheme to **** customers out of money.
Business response:
Thank you for the opportunity to respond your review on behalf of WellNow Urgent Care. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
If I could give "0" stars I would! Worst Urgent care ever!! Staff was very unprofessional and when I said they were not compassionate, a staffer (********) said no urgent care it?! That same staffer, ********, was the staff person who took my vitals. She wrote everything down on a PAPER TOWEL?! I waited over 55 minutes to be seen, and when she told the doctor my symptoms, the doctor said I should go to an ER since she could not diagnose me without it. I told them exactly what I thought it was, and they waited all that time t... read more
Billed for $1200 lab tests for standard UTI. I have spent hours on the phone with billing. They say that is what my insurance agreed to. One test alone is $700, ****** gives average cost at $70 - $120. Total visit cost me $1000 after insurance coverage.
THEY STOLE MY CREDIT CARD INFORMATION! They set up scheduled payments using my credit card even after the office I was seen at confirmed I had no charges after my actual visit. DO NOT USE WELL NOW LOCATIONS. The office I visited did not advertise as Well Now. Check the WellNow website for locations to avoid having your credit card information stolen.
We have an employer account with **********************/Physicians Urgent Care, and I want to be clear that this review is strictly about their billing department and billing practices not the medical care our employees received.I received a statement and attempted to pay it online using the information directly from the bill. Despite entering the account number and billing name exactly as listed, the system repeatedly stated that the information did not match their records.I then called customer service multiple times. Each... read more
Poor clinical care and double billing. Have contacted the billing office 6 times and they laughed! ***** ! *****!
The latest review is so similar to mine. They are charging us $1,272 to ***IN A CUP! Are you out of your mind?! They need to be investigated. This is absolute thievery. DO NOT GO HERE!
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 3.8 star rating with 1,105 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open tomorrow at 8:00 a.m.