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Western Pest Control
- Other
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Last month 6/2022 I told the man I would not be in Ocean City and I would contact Western Pest when I wanted service. Today I received an invoice for service I did not order. I wasn’t there and did not let anyone in the house or garage. Do you can cancel that invoice.
Business response:
Our goal at Western is to always exceed our customer’s expectations. We apologize that it appears we have not achieved the level of satisfaction we strive for this time. Please know we are doing everything we can to rectify the situation. We know our branch manager has spoken with you personally to address your concerns. We hope to fix this for you quickly.
They can improve by stop stealing money from people and actually do what they claim they do. I have had a personal experience with them and it was a big mistake. First of all, their products are trash and do not work what so ever. what kind of pest company that uses products that don't work? Secondly, when I tried complaining about their products and about the pests that were back within less than a week, they totally ignored me like I never complained. Plus, Instead of refunding me for my wasted time, they transferred three... read more
This company spams then says they don't know the spammer who is using one of their email addresses. In calling, "Julius" at customer service he is unhelpful and hangs up.
Business response:
We are so sorry for this. We know our Director of Marketing reached out to you personally, but we would like to publicly thank you for bringing all this to our attention. We truly appreciate all the information you sent us and for taking the time to speak with us. I assure you, you will not be contacted again.
NO ONE appreciates the spam. If I was interested in your business I would reach out to you, I do not need Digital Marketing Coordinator Erika bothering me.
Business response:
Thank you for reaching out and we’re sorry we sent you too many emails. We’re only trying to help, but we also totally understand. You can easily unsubscribe using the link at the bottom of your email, but if you provide us your email address here, we can include you on our do not email list. Out of curiosity – which email did you get that you didn’t think you needed?
Do what they say....they cant fulfill the extermination of rodents!!!
Business response:
We're sorry to hear about your negative experience! We always strive for excellence and want our customers to feel confident in our services. Where are you located so we can get you to the correct person to help you with your issue?
Frequently asked questions about Western Pest Control
How is Western Pest Control rated?
Western Pest Control has a 4.9 star rating with 8,033 reviews.
When is Western Pest Control open?
Western Pest Control is closed now. It will open tomorrow at 9:00 a.m.