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William Brooks of Mutual of Omaha Mortgage
- Mortgage Lenders
- Chesterfield, MO
About this business
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual... read more
Location details
16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Better communication, very unsatisfied with how my messages and calls were ignored.
Verified by Mutual of Omaha Mortgage
Mr.Brooks was very nice and helpful to us to begin with but as things progressed and we were calling, texting, emailing, and asking him to contact us to discuss things, answer questions, and help us figure things out, he became unavailable, didn’t answer, didn’t return calls or text or emails except one or two, and became very indifferent to our concerns‼️‼️😱😩 He has left us out on a limb and very disappointed‼️‼️🤦♀️😩
Verified by Mutual of Omaha Mortgage
Closing cost came out too much higher than discussed initially
Verified by Mutual of Omaha Mortgage
If I didn't have to incur 12k in out of pocket costs to complete household fixes and a complete demolition of my barn. These things were deemed to be done by the FHA bank. The loan being FHA wasn't really disclosed clearly until I paid for the appraisal and learned for myself. This house is 170 yeats old and is the least ideal for a FHA loan. Being too deep into the process, I complied but had to come out of my pocket for almost $12,000 to complete the loan. I was told 6 weeks into the process to take down the barn. That was... read more
Verified by Mutual of Omaha Mortgage
The process was challenging at times. My only issue is that I did not get the two months reprieve of paying my mortgage due to the closing date. The two months would have given me more time to pay off some other credit cards. Because I am trying to save. Yes I did not pay everything off. I had to pay bills during the month I closed even my existing mortgage and it does not look like I’m getting it back.
Verified by Mutual of Omaha Mortgage
way to long to close. way to many now we need this information
Verified by Mutual of Omaha Mortgage
I was just unhappy with the amount of time it took. That wasn't Williams fault.
Verified by Mutual of Omaha Mortgage
More communication just after close. I never received signed copies of docs until i asked for them.
Verified by Mutual of Omaha Mortgage
The whole experience took too much time with little explanation of what was the problem. I did not receive reassurance that everything was going normally. Several times I wondered if I should restart the refinance with another firm. So the big problem was communication. To much reliance on electronic communication means no personal touch. I would not recommend Mutual of Omaha to any of my friends.
Frequently asked questions about William Brooks of Mutual of Omaha Mortgage
How is William Brooks of Mutual of Omaha Mortgage rated?
William Brooks of Mutual of Omaha Mortgage has a 4.8 star rating with 217 reviews.
When is William Brooks of Mutual of Omaha Mortgage open?
William Brooks of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.