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Window City
- Doors & Windows Manufacturing
- Woodbridge, ON
About this business
We first opened our doors in 1992 with a small 6000sqft unit, manufacturing vinyl windows. We are a 4th generation company in the window industry. Our company is a privately owned Canadian company, which operate a state-of-the-art windows and doors manufacturing facility totaling 400,000 sq. ft. in Vaughan, Ontario where we produce both our windows and doors. Window City is a window company that has one of the best warranties in the industry plus our dealers offer customer support and service that are unrivaled in the indust... read more
Location details
5690 Steeles Ave W, Woodbridge, ON, L4L 9T4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
New windows and doors I was referred to Window City by family friends of mine after they had used them for two of their projects. My initial interaction with the company was positive - I met with the salesman, Saeed, who was very pleasant and seemed to know his stuff. We were ordering a full set of windows and outside doors. Some measurements were still to be determined on one of the doors, since there was a tentative plan to make the doorway larger (it was a full reno, so we had the luxury of doing that). In any case, a pre... read more
Patio Door Patio installed was not the same as seen in show room - much heavier. Installer said that material changed to steel. Contact Window City online, Ask me to create service request form. No response from them. Send an email to follow up. Still no response after more than a month.
Horrible warranty and service. Window City is the manufacturer of the windows I had installed about five years ago. They are single hung vinyl units with a tilt in feature. The tabs that keep the window in place for tilting in are not very solid. They gave way causing the bottom sash (which was up at the time) to fall in and smash the sealed glass unit. Luckily the interior pane held up and only the exterior one broke. I contacted my installer (Window land) who said it would be covered under warranty and that it would be rep... read more
Window Repair If you care about service, I highly recommend that you NOT buy windows from Wind City. We spent thousands of dollars on putting in their windows. Our bay window in the dining room was defective (manufacturing defective). Window City sent a "repair person" to our house to fix the window (our window cleaners noticed the defect - not Window City). We were promised by Window City that there would be no damage to the brand new windows. In reality we were left with damage all around the window casing from the repair ... read more
We bought some sliders and some casement windows Our brand new slider windows are so drafty that when you put your hand beside it there is lots of air leak!! I have paper towels all around it to make it better. I called them and they sent a technician to install weather strip. He said it is a cold and windy day and that is why there is air Leak and windows are not submarines and he has seen worst!!! (how comforting) The office promised me to install better weather stripping on them but they were waiting for a shipment from E... read more
Frequently asked questions about Window City
How is Window City rated?
Window City has a 4.4 star rating with 745 reviews.
When is Window City open?
Window City is closed now. It will open tomorrow at 8:00 a.m.