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Window City

4.4

About this business

We first opened our doors in 1992 with a small 6000sqft unit, manufacturing vinyl windows. We are a 4th generation company in the window industry. Our company is a privately owned Canadian company, which operate a state-of-the-art windows and doors manufacturing facility totaling 400,000 sq. ft. in Vaughan, Ontario where we produce both our windows and doors. Window City is a window company that has one of the best warranties in the industry plus our dealers offer customer support and service that are unrivaled in the indust... read more

Location details

5690 Steeles Ave W, Woodbridge, ON, L4L 9T4, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.4746 reviews
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raymond struck's profile image
raymond struck 
14 years ago

living room Yhe installers gave me a nice and beatifull windows.I was Very happy with it.I will be replacing mu windows in bedroom in a future with windows city.The installers left the place clean . 

Dorothy's profile image
14 years ago

changed windows Window City changed all our basement windows. They are energy saving, easy to open, lock and extremely easy to clean. Now our windows look very modern and makes the house look new. I would tell my family and friends how good the job is done! 

Shahla Ashtari's profile image
Shahla Ashtari 
15 years ago

Changed Windows They were very punctual. The prices were very affordable. I would definitely recommend Window City to my friends. They explained the efficiency of the windows as well as the warranty. They answered all the questions that I had and followed up with us as well. 

djpj's profile image
16 years ago

5 Windows replaced We needed windows replaced and went to the home show to get names of potential companies. There was a full range of price points. We went with Window City who subcontracted the job and we were pleased with the honesty and price of the quote. We had some higher priced quotes but they included things that ultimately weren't needed. The installation guys cared about their workmanship and did a great job. The windows we installed were basic single hung sliders which suited our needs and avoided the extra expen... read more

Private User's profile image
Private User 
2 years ago

defective windows One of their dealer in Thornhill installed 9 windows in my house. The moisture and water buildup started to appear between glass panes of 5 new windows only TWO months later ! There is no fix after I contacted the dealer. Total disaster. worst experience ever. I would not recommend "window city" to anyone who are looking for quality products. 

yilun's profile image
2 years ago

defective windows One of their dealer in Thornhill installed 9 windows in my house. The moisture and water buildup started to appear between glass panes of 6 new windows only TWO months later ! No response from either the dealer or manufacture. 

Mehdi's profile image
3 years ago

bunch of unprofessional liiar, built the windows in wrong size and they don't take responsibility Hello all out there, Unfortunately I have used them to order my doors and windows a total of 30 pieces combined end up being over $50K. I ordered them mid September and at the time they promised 10 weeks until they build and install them. So it was supposed to be installed by the end of November before the cold really starts but we asked them if they can make it earlier. anyways they have delivered the items which also missing 2... read more

Private User's profile image
Private User 
4 years ago

Window City Warranty Beware of the 2 year warranty. After that they charge $200 + HST for labour for a tech to LOOK at the problem and TRY to fix it. If additional visits are required, it is $200 each visit. In my case, it is a small the window that cost around $300 itself, and had a problem since the beginning while still under warranty. Now they want to charge me for it. Not worth it. I emailed their service department multiple times and their answer was that this policy is actually designed to protect their customers - wh... read more

c's profile image
4 years ago

2 shades of black on both patio doors and rude installer As part of a renovation, Window City replaced windows and sliding patio doors in August, 2020. First, the quality of the install was substandard. The frames on BOTH patio doors AND a large window started bowing and the capping on another window was wider by 1/2" on one side than the other. The bowing issue was begrudgingly fixed by the installer but the capping was not because we gave an initial approval that it was ok as it was unnoticed. A day after the install, in t... read more

Frequently asked questions about Window City

How is Window City rated?

Window City has a 4.4 star rating with 746 reviews. 

When is Window City open?

Window City is closed now. It will open at 8:00 a.m.