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Windsor Estate Apartments
- Real Estate
- Bloomingdale, IL
About this business
Location details
232 Butterfield Drive, Bloomingdale, IL, 60108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Fixed Quick response time for maintenance always same day.
Love it! I am loving living here every day! Apartments are super clean and well taken care of. This is only my second month and honestly this the best place I've seen in the longest. I did my research well and comparing to other local areas, this place was way at the top of my list. Staff (Rob) was most professional and accomodatind, super dog friendly, newly remodeled, very quiet, and truly a place that feels like home. Whenever I need any maintenance it is answered and completed under 24 hours in the most kind and professi... read more
Stratford Place is the place This is the perfect place to live. The apartments here are clean and modern. It has full size washer and drier in each apartment, so no walking down stairs with your laundry or having to going to a laundry mat and wait till its done. every apartment has its own forced heat and air as well has your own hot water heater. They have 2 dog parks, tennis courts, volley ball, putting green and an in ground pool with a sun deck and grills. The landscaping is beautiful and well kept. Its close to whatever... read more
Verified Renter Maintenance staff lack knowledge, and even the smallest of tasks also not enough staff members to come out to address issues according to time requested. Also, we wish that they would at least clean the hallways clear the garbage around the premises at least once a week there’s been garbage left in the hallways and on stairways and you can tell no one comes out to clean by how long it’s there literally a month at a time.
Business response:
We understand these maintenance concerns were a point of frustration, and sincerely apologize for the inconvenience they have caused you. We are currently hiring and training maintenance teams and appreciate you bringing this to our attention. Please know that we value your residency and are committed to improving your overall living experience. If you have any maintenance needs, please feel free to contact the office—we are more than happy to help. Thank you for your patience as we make ongoing enhancements to the community... read more
Verified Renter This place is now very confusing as we dont knowm who even works in the leasing office anymore There needs to be much better communicatiobn to let us know who is qworking here from front office to maintenance
Business response:
We're very sorry for the confusion. We're currently hiring and training new staff to manage and maintain the community, and understand how frustrating it can be not knowing who to contact. If you have any questions or needs, you can always contact the office, and someone will be happy to assist. Please know that we value your residency and will use your feedback to improve our communications going forward. We appreciate your patience as we transition teams during this time. Thank you.
Verified Renter El apartamento es bonito y cómodo, pero desde que me mudé aquí tengo problemas con las plagas de cucarachas es bastante desagradable y el refrigerador huele a animal muerto hasta ahora no me lo han cambiado, pero desearía que me ayudaran pronto con esos problemas.
Business response:
We understand that these maintenance concerns were a point of frustration, and sincerely apologize for the inconvenience they have caused you. Our maintenance staff implements routine pest control measures to help with pest prevention, and we kindly ask all residents to contact the office if they see any activity so we can follow up promptly. We're also actively working on your refrigerator maintenance request and will reach out with any updates as soon as we have them. Please know that we value your residency and are here i... read more
Verified Renter We had a very disappointing experience with this property, especially with customer service and maintenance. When we moved in, we were never given the chance to see the unit beforehand. On move-in day, the apartment was dirty and poorly maintained. The cabinets were old and faded, blinds were broken, the bathroom sink was damaged, the bathtub hardware was rusty, and the main bedroom closet door wouldn’t even close. Despite reporting these issues immediately, it took nearly a month for maintenance to respond. ... read more
Business response:
We understand these maintenance concerns were a point of frustration, and sincerely apologize for the inconvenience they have caused you. Our maintenance staff aims to address any issues that may arise as quickly as possible, with your satisfaction at the top of mind. Please know that we value your residency and will use your feedback to improve our community. If you'd like to discuss this further, feel free to contact the office at your convenience—we'd love the opportunity to help. Thank you, and we look forward to hearing... read more
The WORST PLACE EVER The management sucks, the maintenance sucks, upon moving out they nickel and dime you & even if you leave the place spotless they will say it was dirty! Would give a big fat zero if I could. They only care about getting your money and the places are not even mediocre! Be smarter about whose pockets you are filling because if you live here you are supporting SCUM
Verified Renter It is a friendly place with animals and with well-kept common spaces.
Business response:
Thank you for your review! We are so happy you've been enjoying your home at Windsor Estate. Please let us know how we can achieve a 5-star living experience for you. Thanks again, and have a wonderful rest of your week!
Frequently asked questions about Windsor Estate Apartments
How is Windsor Estate Apartments rated?
Windsor Estate Apartments has a 3.9 star rating with 181 reviews.
When is Windsor Estate Apartments open?
Windsor Estate Apartments is closed now. It will open on Monday at 10:00 a.m.