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Wyatt Johnson Kia
- Car Dealers
- Clarksville, TN
About this business
Location details
2285 Trenton Rd, Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was looking forward to sharing a joyful post about my daughter's first vehicle, but unfortunately, I can't do that right now. I have encountered significant issues after purchasing a used vehicle from Kia. Just two days after the sale, major problems arose. While I understand the "as is" policy, I feel it's reasonable to expect the dealership to assist with such major issues so soon after the transaction. Sadly, my experience with management has been frustrating. Despite having bought three cars from this dealership in t... read more
RecommendedI did not have any problems with the dealership nor with my purchase. The problem is with the service department. I purchased one of the packages of course. The FIRST service (shortly after I bought it) they told me I needed new brakes. I’m sorry, what? I just bought it and they are fine. They also suggested several other things such as windshield wipers. Fast forward, I have the Kia for a year and the brakes are still great… now, this recent service, brakes are not mentioned, windshield wipers are always suggested, and an o... read more
Business response:
We are concerned to hear about your experience with our service department. Thank you for letting us know about these issues. We appreciate your feedback regarding the suggested services and will review our processes to ensure we are providing accurate and necessary recommendations to our customers. We're glad you enjoy the Lyft services we offer and hope we can address your concerns to regain your trust in our service department.
Nothing but terrible service from the Wyatt Johnson Kia dealership. I purchased a used 2014 Audi Q7 a year ago. I had a concern about the vehicle having low oil and a ticking noise. The sales person drove the vehicle to the VW service department and they assured me it was perfectly normal for this vehicle. I decided to buy the vehicle and an extended warranty for extra piece of mind. After sometime, I noticed it was burning oil much more than it should. I had to add a quart of oil every other time I fueled up the tank. About... read more
RecommendedGOD belss you my dear<Having tried different with trading platform , my last experience with Mrs Rebecca Wayne, is the best ever, I traded with $1000 and within a week i made profit of $9500 and to my greatest surprise no extra charge was paid for my withdrawal. So I recommend Mrs Rebecca Wayne, platform for effective trade to every one.You can contact her, Email:rebeccawayne150@gmail.com WhatsApp:+18304848051
😤went in for a recall - oil change and ask about a recurring traction light they wanted a total of over 600 dollars for a diagnostic - oil change so i told them to just do the recall and oil change was their at 10:15 for a 10:30 appointment did not get out 3:15 that not cool it dont take that long for a oil change and to hook up a computer to do a recall reset no parts installed 🤮🤮🤮🤮🤮
Business response:
David, we are sorry to hear you had a bad experience with us. Your feedback helps us improve our processes. Please reach out to me directly so we can address your concern. Willie Rosario GM willie@wyattjohnson.com
I have a 2016 Kia optima with less than 90,000miles on it. Kia left shaving in the block causing the motor to blow. This was documented in previous visits to the shop. They will not cover the motor replacement. Do not buy a Kia.
Business response:
We are sorry to hear you had a bad experience with us. Your feedback helps us improve our processes. Please reach out to me directly so we can address your concern. Willie Rosario GM willie@wyattjohnson.com
RecommendedI have a 2016 Kia optima with less than 90,000miles on it. Kia left shaving in the block causing the motor to blow. This was documented in previous visits to the shop. They will not cover the motor replacement. Do not buy a Kia. I may go protest in front of their shop today. Wave if you see me.
Business response:
We are sorry to hear you had a bad experience with us. Your feedback helps us improve our processes. Please reach out to me directly so we can address your concern. Willie Rosario GM willie@wyattjohnson.com
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Second time I’ve given them a chance, first time good staff but the manager/owner was rude and basically insulted me and my 09 BMW 328i and 00 BMW z3 when I tried to trade in and buy, he offered me 4K for both of my vehicles as if they were trash, second time when I tried the service department for my kia that I bought somewhere else brand new because of such rude manager/owner the attendant at the desk had no idea when she could schedule me an appointment for my cars first service had me waiting for a while, and when I told... read more
Business response:
Hi Willy- I am so sorry about your experience with us. That is certainly not the way we want our customers to feel. Please feel free to reach out to our General Manager, Jeff Browder at 931-552-1111 to further discuss your concerns. Thank you.
Frequently asked questions about Wyatt Johnson Kia
How is Wyatt Johnson Kia rated?
Wyatt Johnson Kia has a 4.5 star rating with 1,581 reviews.
When is Wyatt Johnson Kia open?
Wyatt Johnson Kia is closed now. It will open tomorrow at 8:00 a.m.