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Your Home Improvement Company - Windows & Bath
- Doors & Windows
- Bloomington, MN
About this business
Location details
9555 James Ave S, Suite #250, Bloomington, MN, 55431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Their service was extremely poor. They did not return phone calls, and it took 14 months to get one window replaced.
I felt the communication was poor throughout most of the project. I consistently was reaching out asking who was my main POC, only to get different responses depending on who I spoke to. The project took about 5 months to complete. We were down a shower for months while waiting for them to correct mistakes they made, and there was very little proactive communication throughout the process. Eric who sold us the shower convinced us that we didn't need a door on the shower and there wouldn't be much water because of the design,... read more
When I first sign up for your service. I got told o e thing to get a sell. And found out that things was not true. Other companies have the same type windows for a lot cheaper price. When I got told the opposite of that. 😡 Honest is the most important thing to me. And I found out to late. That I got lied too. I would have went with someone else completely.
Our facet was broke when they opened the box which should have been done before they bought it to the customer.Then when they opened the cabinet the front panel was warped which we had to wait for months to finally get it.They started on the first week of January and finished on Friday but hade to wait for the products that were broken for at least 6-8 weeks. The guys that did the work were very good.But your scheduling was terrible and you need to check products over first.
I found out my sales rep quit after 4 times trying to contact her; no contact from YHI that she left the company (not right way to treat a customer). I got an email in early January saying my materials would not be coming until May 2025, two weeks later I got an email saying the materials were all in - confusing. I got a email saying Kevin Redfield was coming to do the work - on March 3 Manuel shows up (I got no info on the change - terrible way to treat a customer). Manuel told me demoing the ceiling and floor was not in hi... read more
Frequently asked questions about Your Home Improvement Company - Windows & Bath
How is Your Home Improvement Company - Windows & Bath rated?
Your Home Improvement Company - Windows & Bath has a 4.6 star rating with 656 reviews.
When is Your Home Improvement Company - Windows & Bath open?
Your Home Improvement Company - Windows & Bath is open now. It will close at 10:00 p.m.