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Zodiac G3 PRO Suction Pool Cleaner
About this business
The cleaner is constantly stuck in a corner. I have tried more hose, less hose and it always winds up in the same corner by the steps. When it is free from the step it only cleans in a semi figure 8 pattern.
Business response:
Hi, Bruce. We are sorry your cleaner is getting stuck and want to help. We have a few suggestions: 1) Use Flow Gauge or Pool Pulse to verify proper flow. 2) Use return jets to guide the cleaner away from the corners. If you've already tried these tips and still need help, please call our support team at (800) 822-7933. All the best, Your Zodiac Team
The instructions for operating with a side suction in pool attachment were terrible!. Even the person at the location where I purchased it did not know how to get it operating properly. I required a tech to come and figure it out for me. Otherwise , once you get it installed properly it works well.
Business response:
We are sorry you had trouble with the instruction manual and appreciate you sharing your feedback with us, Sheila. We're glad your cleaner is now working well. Please call our technical support team at (800) 822-7933 if you need future assistance. All the best, Your Zodiac Team
IT'S BETTER THAN MY PREVIOUS, VACUMM, POOL CLEANER "KREEPY KRAULER", FOR SURE. I'D BUY ONE AGAIN, AND WILL RECOMMEND IT TO MY FRIENDS.
Business response:
We greatly appreciate your review and recommendation, John! Thank you for taking the time to share your positive experience with us. Happy swimming! Your Zodiac Team
The unit does not work and needs to be exchanged/repaired the soonest I have been trying to resolve for 45 + DAYS. Need assistance ASAP, please...............................
Business response:
We are so sorry you’ve had such a frustrating experience, Josh. We want to help. Please email us at customerfeedback@fluidra.com and include your address and date of purchase. We will work to find a swift resolution. Thank you, Your Zodiac Team
Good product keeps pool floor clean but I will like to see it going to the shallow side of the pool more often
Business response:
Hi Martin, Thank you for taking the time to leave a review. To keep the cleaner in the shallow end, we recommend adding return diverters or divert the return inlets downward. Use flow to move cleaner to the opposite end. If you need additional assistance, please call our technical support team at (800) 822-7933. Happy swimming! Your Zodiac Team
The hose that connects to the zodiac keeps falling off. I had to zip tie to keep it attached.
Business response:
Hi Anne-Margret, We are so sorry to hear your connector hose is falling off. We would be happy to send you a new connector hose if you think that would solve the issue? Please email us at customerfeedback@fluidra.com with your address and date of purchase and we will place the order ASAP. Thank you, Your Zodiac Team
Frequently asked questions about Zodiac G3 PRO Suction Pool Cleaner
How is Zodiac G3 PRO Suction Pool Cleaner rated?
Zodiac G3 PRO Suction Pool Cleaner has a 4.6 star rating with 60 reviews.
When is Zodiac G3 PRO Suction Pool Cleaner open?
Zodiac G3 PRO Suction Pool Cleaner is closed now. It will open on Monday at 9:00 a.m.