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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
My name is Lisa Kaufmna, and I am loan officer with Union Home Mortgage. What I love most about 8X8 is that I receive my voice mail and fax on my cell when I am on the road. It is easy to access, easy to use, and retains the information so if I need to referenced it when I get back to the office I can find it very easily. This is my first experience with 8X8 and I absolutely love using it!!!
Availability. Reliability. Features. Accountability. Reduction in Cost of Phone Services. MADE for Disaster Recovery. Quick Resolution of Any Issues. Great Tech Support. Nice Paired Devices (Polycom). Great Desktop Component (Virtual Office).
That it connects over VoIP. With all our employees being remote we needed a service that could work globally, over VoIP and handle the demand our customers deserve. Other great features are that we can have our voicemails sent to us via email which is great for when your on the road or not near the phone. With the desktop app I can call anywhere I want and not have to be tied down to physical phone. what great is I get my own number and don't have to deal with an extension.
Ease of use, reliability and crazy easy reporting functions. Everything about the system and it's functions is hassle free!
As a company, we love the ease of use but most of all the ability to customize our extensions. At any point in time we can adjust the extensions to whatever personnel is available from our team. If someone is on vacation, they can be just dropped from the call list and added back in when they return. This makes us more efficient and gives our customers a more professional quality experience when calling us. Thank you,
The convenience of our computers and our phones being tied together cannot be under stressed. On a busy busy day when you're sending many e-mails, reviewing spreadsheets, typing instant messages to the team it makes the workflow that much easier to click and call. Not to mention the ability to listen to your voicemails using the app. You can multi-task listening to voice mails while dialing a different contact while e-mailing a third contact. In short: I couldn't get all my work done without it.
What I love most is the capability to answer the call either on my mobile, computer, or phone. Mobile - I can be reach wherever I am, and I can call anyone. PC - I use my bluetooth headphone during the call, while doing my daily management activities. Phone - for focus conversation, even my relatives love it.
Our voicemails being sent directly to our email. This service alone makes all the difference. It makes my life easier and I'm actually much more effective at getting back to people. Thank you.
We love the good service and the price!
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 9:00 a.m.