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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
We are a small business that has two locations and we all travel a lot. 8x8 routes our calls where and how we need them to stay in touch with customers. I can get calls on my desk phone or my mobile. We can ring multiple phones and whoever is available can grab a call. This has resulting in lots of additional sales that may have been lost while we are out of the office.
It's easy! Our employees are dispersed geographically, from east coast to mid-west to south coast. 8x8 keeps us connected without being complicated. The voice mail service notification keeps us in touch with our customers after hours. The conference service is fast and we use conference calls now much more than before 8x8.
I personally love the fact that you can record calls on demand. Being a sales person, it helps to allow my boss to listen to how calls played out so that I can get feedback in order to become a better sales rep.
How easy it is to keep in contact with all of my colleagues via the messenger. The phone and it's features function extremely well and have been very reliable.
Our company is a wealth management firm. Under our old phone system, we were literally swamped with unwanted solicitors. We even tracked our incoming calls and determined that 70% of the calls were time-consuming wholesalers. Time spent with these calls took away from office productivity. Using the screen and block features on the 8 x 8 system we were free from the unwanted calls. It has made a huge difference in our ability to manage our time more effectively! Thank you 8 x8 !
8x8 allows my team to move seamlessly between accounts and contacts. 8x8's conference features are easy to use, and have great clarity.
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I love how everything is so easy to use!!
The uniformity between a desktop app in real time with a hard phone system is game changing.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 9:00 a.m.