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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
There is nothing more I can say but, AWESOME! We have never had a system failure, which means no lost revenue. Quality of service has also been terrific. The service is extremely scaleable and can grow with you. Faxes, recordings, data is all at your fingertips and easy to use, not to mention the cellular app on my phone. I can say this services has been much easier to manage then my hosted PBX system I used for years. I would recommend it to anyone.
We love how easy it was to add a toll free bridge for our conference calls. 8x8 lets us expand and our reliable, personalized service stays high quality.
I love the fact that my office phones can be taken to another location where there is internet and can be used immediately, say if I had damage to my office from a storm I could take one of the phones home and answer as if I am still at the office. I have an insurance agency and my husband was really ill last year and I needed to be close to him. I took one of my phones home and set up a home office. It really meant a lot to me to have that freedom. 8X8 is awesome!
We're a huge fan of being able to stay connected whether we're inside or outside the office. There is a definitely a lot of versatility in the product. Our previous provider did not have this at all.
I love the ability to listen to voicemails from my email. It makes keeping track of customer support easier and streamlined. I wish it would save the person's name from the caller id in the subject line as well.
When I first joined Perseus I was very concerned about using 8x8, after 3 months I realized why 8x8 was choosen and I started recommending it. 8x8 its voip made easy, and you don't have to worrie about your PBX been hacked over the weekend. Would not change it.
First, what attracted us to 8x8 was their willingness to understand our needs and tailor their program around what we required and what was important to us. International calling, meeting plans, and remote office integration are powerful tools for a small business, putting us on the same stage as larger companies. Second, their service and product launch was a hand-held experience where they made certain our concerns were addressed and we were functioning as expected. And lastly, they continue to follow-up and verify our exp... read more
It's how we communicate both internally and externally. The systems are some of the most reliable available in the market. Every deal that I've closed for my firm, has been because of the systems provided by 8x8.
Our phones system went down all the time with our other carrier. Rain, snow or good weather didn't make a difference. Now we have a reliable service that doesn't go down. Since we are a call center for state of Virginia vehicles, we need to be able to depend on our phone system. Thanks
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 9:00 a.m.