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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
Great app been using it thru hospital but need to move the mute end camera button apart. Touching one of them by accident ending the call. Also can’t exit out touching ... menu
Business response:
Thank you so much for your kind words, Hilal. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
The 8x8 system has been a god-send to my insurance agency during the COVID-19 business shutdown. I am able to utilize the Virtual Office Desktop app to keep my team together with group calls and video meetings. While not like "being there," this keeps our sense of working together as a team intact. The support staff have also been very helpful working with me when we have encountered an issue with an employee's home computer working through our VPN setup.
Business response:
Thank you so much for your kind words, Greg. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
great and fun
Business response:
Thank you so much for your kind words, Anonymous. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
8x8 allows me to seamlessly communicate through all departments. Especially during this time 8x8 has allowed me and my business to move quickly and efficiently.
Business response:
Thank you so much for your kind words, Tanner. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
The system is great. Easy to change although I would suggest, when we remove someone it removes from all places. So don't have to make sure it's been done.
Business response:
Thank you so much for your kind words, Kathy. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
The customer support has been super.
Business response:
Thank you so much for your kind words, Henry. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
Pretty good service
Great! Awesome customization and customer service is perfect!
They do some things great, and are bad at others. Decent basic phone system, but customer support is non-existent. We tried to record calls, but it creates a 3-5 second dead space at the beginning of every call. There’s no fix according to 8x8. Their analytics are straight out of 1980 - not user friendly and no automatic daily reports. Because of the problems we had three different customer service reps said they would let us out of our contract, but three months later I’m still waiting for management to sign off. Try ring c... read more
Business response:
Hello Matthew, Thank you for your review. Please know that your feedback is critical to us improving and making sure we are addressing your needs. We apologize that you have been having trouble with our service and not getting complete assistance. Can you please provide us your latest case ID on social@8x8.com so we can review and check with the appropriate department handling your issue? Thanks Cheers, 8x8
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is open now. It will close at 6:00 p.m.