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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Stephanie's profile image
    Stephanie 
    on Birdeye

    3 years ago

    You did well 

    Business response:

    Thank you so much for your kind words, Stephanie. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Tim R.'s profile image
    Tim R. 
    on Birdeye

    3 years ago

    I have used 8x8 for several years now and like it very much. However your customer service is not as good as it use to be. I am still giving 4 stars because it may be because of covid - 19 that you can not talk to anyone in customer service anymore. 

    Business response:

    Thank you so much Tim for the star rating! 

    Yuriy R.'s profile image
    Yuriy R. 
    on Birdeye

    3 years ago

    Great product. Essential for my day-to-day business operation. 

    Business response:

    Thank you so much for your kind words, Dmitry. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    JR's profile image
    JR 
    on Birdeye

    3 years ago

    Robust platform for a small business. 

    Business response:

    Thank you so much for your kind words, Jr. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Ana's profile image
    Ana 
    on Birdeye

    3 years ago

    Easy and clear 

    Business response:

    Thank you so much Ana for the star rating! 

    kusmu m.'s profile image
    kusmu m. 
    on Birdeye

    4 years ago

    john 

    Business response:

    Thank you so much for your kind words, Kusmu. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Sherry H.'s profile image
    Sherry H. 
    on Birdeye

    4 years ago

    Worked great for 3 years, but when we needed to downsize and go remote, we were too small for you to service us. We have now been trying since July 31 to get our service cancelled and lines released to our new provider which is affecting our business. Have spent hours on hold, chats, emails, NO results - VERY FRUSTRATED. 

    Business response:

    Hello Sherry, Thank you for your review. Please know that your feedback is critical to us improving and making sure we are addressing your needs. We apologize that you have been having trouble with our service and not getting complete assistance. Can you please send us your account information together with your latest case ID and send it to social@8x8.com? We will check and follow this up with our support Cheers, 8x8 

    Graeme G.'s profile image
    Graeme G. 
    on Birdeye

    4 years ago

    Easy to use and no limited time in the free version! 

    Business response:

    Thank you so much Graeme for the star rating! 

    Isaac Newton S.'s profile image
    Isaac Newton S. 
    on Birdeye

    4 years ago

    <h1>hello world </h1> 

    Business response:

    Hello Isaac, Thank you for leaving a message have a nice day to you! 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is open now. It will close at 6:00 p.m.