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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Ray J.'s profile image
    Ray J. 
    on Birdeye

    6 years ago

    My favorite thing about 8x8 is how little I have to worry about the product. After initial setup, everything just works fine and has done so for the year that I've been their customer. Looking forward to renewing. 

    Iain M.'s profile image
    Iain M. 
    on Birdeye

    6 years ago

    When it's good it's good, but when it's bad it's awful. 

    Jay F.'s profile image
    Jay F. 
    on Birdeye

    6 years ago

    They are great to work with, and provide a super product! 

    Jay F.'s profile image
    Jay F. 
    on Birdeye

    6 years ago

    This service has been great for our company, I highly recommend them. 

    Carol L. Moseley & James M.'s profile image
    Carol L. Moseley & James M. 
    on Birdeye

    6 years ago

    CTM has been using 8 x 8 for about four or five years. We love it. I am in the commodities business - petroleum globally - and use the phone all of the time. My favorite features: "forward" from my line to all the other lines in the house, cell, and wherever I am. Some of my colleagues want to subscribe but, frankly, I haven't taken the time to give them the info. There are some features that I could use but don't know how.....I also use freeconferencecall.com. How can I utilize both to best advantage? Please guide me... read more

    Michelle D.'s profile image
    Michelle D. 
    on Birdeye

    6 years ago

    8x8 is Fabulous. From the first time I was researching for a new phone service for our Law Office every person that I have had to have contact with is very professional, extremely knowledgeable, helpful in every way, and have always addressed and fixed whatever concerns or issues I was having. More importantly, any time I have contacted them the staff will go out of their way to assure my satisfaction. They are wonderful. 

    Rose F.'s profile image
    Rose F. 
    on Birdeye

    6 years ago

    I like 8x8. One of the best aspects of their service, is if you have a question or need technical support, you don't have to wait in a queue for 20 - 30 minutes (as you do with some other providers). Additionally, the customer service/tech support people are genuinely helpful and skillful in their support. If they have to put you on hold, they tell you they will check in in two minutes - which they always do. We've all had the experience of being put on indefinite hold, and that has never happened to me with 8x8. They also a... read more

    Elaine B.'s profile image
    Elaine B. 
    on Birdeye

    6 years ago

    Customer service is excellent 

    Marian M.'s profile image
    Marian M. 
    on Birdeye

    6 years ago

    Great service at reasonable cost. I love the app to which allows you to answer office calls anywhere. Thanks 8X8. 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open at 9:00 a.m.