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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Adam H.'s profile image
    Adam H. 
    on Birdeye

    6 years ago

    Even better than the last version. 

    Business response:

    Thanks Adam! The 8x8 team 

    Prosper S.'s profile image
    Prosper S. 
    on Birdeye

    7 years ago

    I am extremely happy with the services and customer support provided by 8x8. The interface allows me to efficiently control exactly when and how I receive phone calls and messages. I do not waste time or lose phone calls. I am happy to vouch for their services, you can find me at www.prosperlaw.com 

    Business response:

    Thank you for the great review, we are happy to see how 8x8 is helping your business! The 8x8 Team 

    Dirk's profile image
    Dirk 
    on Birdeye

    7 years ago

    Writing a review 

    Rose's profile image
    Rose 
    on Birdeye

    7 years ago

    I like the idea of this app, but the execution needs some work to open and close according to the calls made. It should record who just called in, not the last person to call in. It can be unwieldy at times. 

    Business response:

    Hi Rose! We appreciate your review and wanted to let you know that your feedback has been submitted to our engineers. We are working hard on improving the application! 

    Sean G.'s profile image
    Sean G. 
    on Birdeye

    7 years ago

    double logging calls 

    Business response:

    Hi Sean and thank you for reporting this. Our engineering team has been notified and is currently looking into the matter.  

    Fgh. G.'s profile image
    Fgh. G. 
    on Birdeye

    7 years ago

    Cfg 

    Nathan's profile image
    Nathan 
    on Birdeye

    7 years ago

    Sometimes the process takes too much time and freezes the entire page, constant times where the app shuts down out of nowhere and many times it registers over 4 plugins open when there are none open. 

    William M.'s profile image
    William M. 
    on Birdeye

    7 years ago

    It works 24x7, never have to worry that the power goes off in my office and I can scan in the faxes to my software program so I do not even have to use up ink and paper. I give them 5 stars 

    Business response:

    Greetings! First off, thank you for the wonderful review and for pointing out that 8x8 products work 24x7! The team at 8x8 always appreciates feedback from our customers and proud that you can count on us even when the power goes out. Thank you for being an 8x8 customer! The 8x8 Team 

    Donald K.'s profile image
    Donald K. 
    on Birdeye

    7 years ago

    excellent service-- not changing service 4 any other-- phone service works perfect-- customer relationship good 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open at 9:00 a.m.