8x8 Salesforce App's cover image
Claimed

This profile has been claimed by the business owner or representative.

8x8 Salesforce App

4.2

About this business

The expectations of the customer are changing. They’re being shaped by every online and offline interaction experience – while shopping, gaming, traveling, even at work. They demand service that is instant, personalized, transparent & ubiquitous. Ready or not, you have to live up to the demands of this customer, or your business will suffer. The good news, you’re already one step ahead of the game. By using cloud applications, like 8x8 and Salesforce, your company is able to be more agile and innovative – and it’s about to ... read more

4.2159 reviews
Select a rating
Chris E.'s profile image
Chris E. 
on Birdeye

5 years ago

Great dialer. Love it! Much improved over previous version. 

Business response:

Thanks for the great review Chris! The 8x8 Team 

Adam H.'s profile image
Adam H. 
on Birdeye

6 years ago

Even better than the last version. 

Business response:

Thanks Adam! The 8x8 team 

Nathan's profile image
Nathan 
on Birdeye

6 years ago

Sometimes the process takes too much time and freezes the entire page, constant times where the app shuts down out of nowhere and many times it registers over 4 plugins open when there are none open. 

John K.'s profile image
John K. 
on Birdeye

7 years ago

What I hated about this app is that it steals my scroll bar any time I open a page. Also, it's only available on a limited number of tabs. When I begin typing notes in SFDC, the app jacks my scroll bar and pulls it to the login section. 

Paige's profile image
Paige 
on Birdeye

7 years ago

8X8 really helps me manage my day to day tasks and is simply seamless with SF - great! 

Papi F.'s profile image
Papi F. 
on Birdeye

7 years ago

this app is awesome 

Jose F.'s profile image
Jose F. 
on Birdeye

7 years ago

great integration, makes it easy to log calls. thank you. 

Sandra's profile image
Sandra 
on Birdeye

7 years ago

Very easy to use. Logs my calls appropriately Sometimes opens the correct account with an inbound call, this is very helpful so i do not have to search it while in the middle of a conversation. Would be great if this happened more consistently. 

Ben S.'s profile image
Ben S. 
on Birdeye

7 years ago

The app works very well. Sometimes I need to reload my page to get it to work. Sometimes it pulls in the incorrect contact. 

Frequently asked questions about 8x8 Salesforce App

How is 8x8 Salesforce App rated?

8x8 Salesforce App has a 4.2 star rating with 159 reviews. 

When is 8x8 Salesforce App open?

8x8 Salesforce App is closed now. It will open on Thursday at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com