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8x8 Salesforce App

4.2

About this business

The expectations of the customer are changing. They’re being shaped by every online and offline interaction experience – while shopping, gaming, traveling, even at work. They demand service that is instant, personalized, transparent & ubiquitous. Ready or not, you have to live up to the demands of this customer, or your business will suffer. The good news, you’re already one step ahead of the game. By using cloud applications, like 8x8 and Salesforce, your company is able to be more agile and innovative – and it’s about to ... read more

4.2159 reviews
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Cori's profile image
Cori 
on Birdeye

7 years ago

I was not sure I liked the program at first, it seemed like a huge learning curve but I was hooked after the first week. I use it all day at work and it is such a necessary tool to have! It keeps me organized and keeps our customers happy, which is always our #1 priority!  

Cynthia C.'s profile image
Cynthia C. 
on Birdeye

7 years ago

Average. I do lose calls weekly, they get dropped. 

Shawn S.'s profile image
Shawn S. 
on Birdeye

7 years ago

Great, the new app is fantastic 

Mike L.'s profile image
Mike L. 
on Birdeye

7 years ago

It's very convenient having the window in Salesforce, great for taking notes during calls, and is very efficient for inbound calls when it automatically pops up. It can be buggy. There are times when new calls do not log in the window, and there are times when a call associates with the last person you talked to instead of who you're talking to at the time 

Pamela M.'s profile image
Pamela M. 
on Birdeye

7 years ago

I use 8*8 every day and I love it ! I use it at work injunction with Salesforce and it makes things easier because it automatically puts a record of my calls. 

Shaleigh E.'s profile image
Shaleigh E. 
on Birdeye

7 years ago

Useful. Makes my day more efficient Would enjoy my call notes not being cluttered with your pre-written "Call time" "Comments:" etc. section that always adds in when the calls are auto-logged in SalesForce. Additionally, it would be nice to improve the speed/function of your system pulling inbound call accounts in SalesForce as I love this feature but it only really works like 1/10 times at most. I'd like to be able to rely on your product a bit more so I can trust when I'm being more efficient that it won't let me down. 

Daniel's profile image
Daniel 
on Birdeye

7 years ago

Great App. Makes my life so much easier 

Chris E.'s profile image
Chris E. 
on Birdeye

7 years ago

Awesome app! Makes my life so easy. Don't have to lift a finger. 

Frank A.'s profile image
Frank A. 
on Birdeye

7 years ago

The fact that you can click to dial is huge. It really helps us Salespeople make calls much quicker and easier. It's definitely a time saver. 

Frequently asked questions about 8x8 Salesforce App

How is 8x8 Salesforce App rated?

8x8 Salesforce App has a 4.2 star rating with 159 reviews. 

When is 8x8 Salesforce App open?

8x8 Salesforce App is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com