Aegis Living Granada Hills

Julie P. 

on Yelp

11 years ago

My experience has been good. My relative has lived here for 2 years now. When there has been an issue or question, I have dealt directly with nurse, or management and have received good communication with a focus on solutions. My relative is at ease living here and enjoys the activities and care. It is an appealing comfortable place and has been great for us. I visit often and take the time to connect with staff so they know me and I know them. 

Frani L. 

on Yelp

12 years ago

My dad had his eye on a retirement home that he had anticipated moving in to for three years now. I decided to investigate other places for him; especially since my office where I work is close to one that I checked out and fell in love with, hoping he would like it...He went to visit and immediately decided to move in to Aegis in Granada Hills. He is picky, and all he does is say how much he is liking it there. I, personally have been there to visit many times since he moved in and find it a very pleasant, clean and act... read more

Patricia H. 

on Yelp

4 years ago

Horrible place. My mother was housed here during the pandemic. She lost mobility and her cognitive ability also went down. They stated it was due to COVID. As a nurse who worked during COVID I say bulls##t. It was laziness. When I spoke to the administrator about my concerns for my mother and about the amount of money they were charging for her lack of care he was rude and dismissive. I was sitting in the lobby with my mom, who was sitting in a wheelchair when the administrator came up to us and ask us to move because "we m... read more

Fatboi 9. 

on Yelp

4 years ago

This places is a joke!! Some of the employees are lazy and hide outside in there cars. All they want is a paycheck Seen a few of the employees take off in there car on the clock and come back hours later Management need to clean house Asap If management can't take care of business maybe there the problem 

Ann Marie R. 

on Yelp

7 years ago

Do not move your loved one here. My parents have been living here and I found out there apartment was infested with black mold. I have been telling the recent General Manager Lance Shenk and he completely ignored me. The mold was growing in the furniture and curtains. When I brought in state licensing, I was given a second care increase in less than two months apart. Lance Shenk is the worst General Manager they have ever had. Lance Shenk does not allow any staff speak to me. I can not ask caregivers, Care Director or th... read more

Louise A. 

on Yelp

11 years ago

Wish I could give them negative stars. Beware is all I can say! Their point system is completely arbitrary I have seen evaluations for assisted living residents who came in 100 points higher than a memory care patient. Each point translates into dollars but they won't tell you the value nor will they disclose point categories and ranges. This place makes it impossible for you to budget for your loved one. They do not promptly respond to fall alarms and they promote imbeciles who put people in bed with broken hips and leave t... read more

Carolyn E. 

on Yelp

13 years ago

beware the director is a throw back to a snake oil salesman!!! what you see is not what you get just under the facade of a boutique facility you get false promises, un trained staff and a director whose lack of real undeerstanding of the business is evident at every turn. you can't comp someone for a broken hip!!! the fee structure is a scam and everything about this place goes beyond dissappointing! am in the process of legal review now thanks to their director victor! 

John J. 

on Yelp

13 years ago

The director has a lot of ego and likes to go golfing, which isn't a problem but he makes it become an issue when he mixes work and play. He doesn't seem to have a lot of compassion for neither family members nor the law. As a result, I don't recommend this particular Aegis location to anyone with a geezer they love. Glad I brought mine out of here.