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Alert 360

4.7

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Location details

6650 W Sam Houston Pkwy, 400, Houston, TX, 77041, United States

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4.71,714 reviews
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Grant A Sawyer's profile image
Grant A Sawyer 
10 years ago
Colleen Fischer Wisniske's profile image
Colleen Fischer Wisniske 
recommend  Recommended
5 years ago

The staff is very friendly and professional and they keep their alloyed time appointments 

Business response:

Thank you for sharing your experience, Colleen. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Nancy Dodson's profile image
Nancy Dodson 
recommend  Recommended
5 years ago

The guy that came to my home was very respectful and explained what he was doing. Very professional and I would recommend them to family and friends. 

Business response:

Thank you for sharing your experience, Nancy. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Peggy Branford's profile image
Peggy Branford 
recommend  Recommended
5 years ago

Me john is best on his job I recommend him with best 

Business response:

Thank you for sharing your experience, Peggy. Customer service is incredibly important to us, and I'm happy John provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Francisco Barrera's profile image
Francisco Barrera 
5 years ago

They tell me one tem and the company no put the new sistem 

Kerry Perrin's profile image
Kerry Perrin 
5 years ago

Using 11 year old existing Brinks sensors rather than supplying their own equipment. Been out for 3 sensor replacements in just a couple of months now costing us time off work. Pathetic excuse for an alarm company. Stay with the real alarm service providers and not the Knock-Off sorry companies like this one. Would never recommend even to my worst enemy. 

Juanita Jackson's profile image
Juanita Jackson 
recommend  Recommended
5 years ago

The price is right for what I have however, I wanted the doorbell camera and was quoted one price over the phone. When they came to my house the price changed. I guess I’ll have to do it myself. An hour after the install I heard a beeping coming from my system. At the time I didn’t realize I needed to change the battery so I called Fort Knox and told them about the noise. I was told the technician would come back to check it out. It is now a week later and nothing. 

Business response:

Thank you for sharing your experience, Juanita. I'm sorry to hear Fort Knox has not been responsive to your issue. I am working to get this resolved for you. Please let me know if I can be of any further assistance. Best, Ashley R., Social Media Manager 

Sandy Stetson's profile image
Sandy Stetson 
recommend  Recommended
5 years ago

great service and always polite and professional John Hernandez great guy 

Business response:

Thank you for sharing your experience, Sandy. Customer service is incredibly important to us, and I'm happy John provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

JoAnn Cooper's profile image
JoAnn Cooper 
recommend  Recommended
5 years ago

great service, products and value 

Business response:

Thank you for sharing your experience, JoAnn Cooper. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Frequently asked questions about Alert 360

How is Alert 360 rated?

Alert 360 has a 4.7 star rating with 1,714 reviews. 

When is Alert 360 open?

Alert 360 is open now. It is open 24/7.