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Alert 360
- Security Systems
- Houston, TX
About this business
Houston’s best home & business security company, Alert 360 started as a small installation and alarm monitoring business in 1973. We have grown to be the largest home & business security providers in the nation! Our state-of-the-art home security system technology is available to all homes and businesses in the Houston area! We specialize in wired and wireless security cameras, and 24/7 live video and alarm monitoring. Thousands of Houston homeowners and businesses already rely on Alert 360 alarm systems to protect their fam... read more
Location details
6650 W Sam Houston Pkwy, 400, Houston, TX, 77041, United States
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RecommendedChris was great!! In and out in 10 min. Also Lillian walked me through changing the batteries on my door sensors.
Our installer was awesome. This company takes great care if it’s customers
Our technician was very professional, friendly, and efficient. Alert 360 has always treated us kindly. we definitely recommend Alert 360 to others.
Make sure you understand their contract terms . Otherwise you will be stuck for 3 good years .....
I lost $1,555.39 signing a contract with Central Security Group. If you would like a summary of this review please skip down to the last paragraph. This company takes advantage of their customers. I would never sign a contract with them again and sincerely hope this will help others before they are also taken advantage of. First of all, I signed up for the “Alert 360” because I am a single woman and felt the need to have a security system since I live by myself. I wanted to feel safe when I was at home and also know the ho... read more
We have a business service and we always have problem with the sistem, they send a technician and they don’t make any changes, really bad service and really bad costumer service
Company is an absolute joke.... They keep trying to get u to sign up for a new contract to get some decent service and actually any service...I will not stop until I can tell every single person I know about the sham this company is. And to think all you had to do was throw in the two thermostats I asked for since I don’t use you for monitoring and the office of your ceo already told me I’m 1500$ left in my contract in what I don’t use...all I wanted was some thermostats?!?!! And it got all the way up to the ceo so that’s ho... read more
I called in and told them what was going on with my alarm they told me the would send a technician and he would take care of my problem. The only thing the technician did was replace the battery he didn’t check the system at all even though I told them the battery was hot and the alarm would go off for no reason. Very upset now I have to have them come back! Not happy!!!
This place is the worst ever. Don't hire them for your own good. They promise you a lot of stuff that never do. This company has been sold more than 3 times in 3 years, that's why their customer service sucks. They force you in a 3 year contract, service poor and when you need them they are not there. You also need to call 30 days in advance before the contract expires to get out of the contract, if not they force you again in a contract. I email them asking to send me the last invoice by mail and don't charge my card anymor... read more
Frequently asked questions about Alert 360
How is Alert 360 rated?
Alert 360 has a 4.7 star rating with 1,714 reviews.
When is Alert 360 open?
Alert 360 is open now. It is open 24/7.