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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsAwesome customer service. Chelsea, Account Rep was extremely efficient and through. Excellent follow up. Technician Kennard was on time ( early in fact which I appreciated) and efficient with service request We have been with this company for 15 years. All positive.
Business response:
Thank you for sharing your experience, *******. Customer service is incredibly important to us, and I'm happy Chelsea, Kennard and the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Was a good experience. Got a text before Casey arrived and he was very friendly and gave me some information on my control panel. I didn’t know about. Had some good conversation Glad to know that Alert 360 it’s still like it was when it was Guardian. 22 or so years ago I mainly chose them because they monitored in Tulsa
Business response:
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Casey provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Wonderful service. Helpful over the phone. Listened to my questions and offered assistance.
Business response:
Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Incredibly positive experience because tech Mark refused to give up and leave til my issues were completely resolved! So grateful for this level of professionalism and integrity.
Business response:
Thank you for sharing your experience, ******** Customer service is incredibly important to us, and I'm happy Mark provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Always great customer service. Always done right the first time. They go above and beyond to help their customers.
Business response:
Thank you for your review, *******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Very courteous,, took care of business, tested , and was very thorough !
Business response:
Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Greg always does a great job. He has been to our home previously. Very pleasant and knowledgeable. I would recommend him and Alert 360 for your alarm system needs.
Business response:
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy Greg provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
They provided a Great service and on time. The service person was polite and knowledgeable.
Business response:
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
New customer so can’t comment on ongoing service. Account manager was easy to work with. Understood my requirements and existing equipment. Installation technician was running late due to complications at another installation but he and the office kept me updated on timing. Second technician assisted to minimize installation time. Very thorough in installation, testing, explaining system operation and cleanup before leaving. Impressive service so far.
Business response:
Thank you for your review, ***** We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,278 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.