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Alert 360 Home & Business Security Wichita

4.9

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Location details

625 South Anna Street, Wichita, KS, 67209, United States

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4.92,278 reviews
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Andrell J's profile image
Andrell J 
3 years ago

Awesome customer service. Chelsea, Account Rep was extremely efficient and through. Excellent follow up. Technician Kennard was on time ( early in fact which I appreciated) and efficient with service request We have been with this company for 15 years. All positive. 

Business response:

Thank you for sharing your experience, *******. Customer service is incredibly important to us, and I'm happy Chelsea, Kennard and the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Chuck S's profile image
Chuck S 
3 years ago

Was a good experience. Got a text before Casey arrived and he was very friendly and gave me some information on my control panel. I didn’t know about. Had some good conversation Glad to know that Alert 360 it’s still like it was when it was Guardian. 22 or so years ago I mainly chose them because they monitored in Tulsa 

Business response:

Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Casey provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Elsie W's profile image
Elsie W 
3 years ago

Wonderful service. Helpful over the phone. Listened to my questions and offered assistance. 

Business response:

Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Paisley Y's profile image
Paisley Y 
3 years ago

Incredibly positive experience because tech Mark refused to give up and leave til my issues were completely resolved! So grateful for this level of professionalism and integrity. 

Business response:

Thank you for sharing your experience, ******** Customer service is incredibly important to us, and I'm happy Mark provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Michael B's profile image
Michael B 
3 years ago

Always great customer service. Always done right the first time. They go above and beyond to help their customers. 

Business response:

Thank you for your review, *******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Rogers C's profile image
Rogers C 
3 years ago

Very courteous,, took care of business, tested , and was very thorough ! 

Business response:

Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Mark D's profile image
Mark D 
3 years ago

Greg always does a great job. He has been to our home previously. Very pleasant and knowledgeable. I would recommend him and Alert 360 for your alarm system needs. 

Business response:

Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy Greg provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Juan M's profile image
Juan M 
3 years ago

They provided a Great service and on time. The service person was polite and knowledgeable. 

Business response:

Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Gail H's profile image
Gail H 
3 years ago

New customer so can’t comment on ongoing service. Account manager was easy to work with. Understood my requirements and existing equipment. Installation technician was running late due to complications at another installation but he and the office kept me updated on timing. Second technician assisted to minimize installation time. Very thorough in installation, testing, explaining system operation and cleanup before leaving. Impressive service so far. 

Business response:

Thank you for your review, ***** We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Frequently asked questions about Alert 360 Home & Business Security Wichita

How is Alert 360 Home & Business Security Wichita rated?

Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,278 reviews. 

When is Alert 360 Home & Business Security Wichita open?

Alert 360 Home & Business Security Wichita is open now. It is open 24/7.