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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsI have been with Guardian/ alert 360 for 5 years now and must say it has been one of the most comforting aspects of getting into a new home. From the sales staff to the technicians ( Joel ) I have had nothing but Top Notch service. The Operators that I have spoken with when the alarm has gone off have always been kind and courteous, even with the occasional accidental silent alarm and the police showing up. Thanks Tulsa PD I wish every company I had to deal with was of this quality.
Business response:
Thank you for sharing your experience, ***** Customer service is incredibly important to us, and I'm happy Joel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician was polite, very professional, cordial and very thorough and explaining everything he was doing, it was awesome that someone explained the whole process! Also very responsible by contacting us by telephone call and text message, great experience. No complaints ******** Houston *****
Business response:
Thank you for sharing your experience, ****** Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great customer service. Tech was very thorough and made sure the system was working before leaving. He took the time to call for additional IT help when there was an issue with getting the app to work.
Business response:
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The company hires the very best people. The technitians that come to the house are friendly, polite, knowledgeable and efficicient. The people that answer the phone are nice and helpful
Business response:
Thank you for sharing your experience, ******* Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Very thorough installation tech was great and friendly instructions were gone over in detail
Business response:
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Highly professional and knowledgeable technician. Job was completed without issues.
Business response:
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great response to minor problem with motion detector. Quick fix. Angel a good representative for company.
Business response:
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Angel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I am impressed, they always answer a call and you can actually speak to a real person, they are always on time to appts and care about their customers.
Business response:
Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
The technicians were efficient and personable. The work was explained to me in the way I could easily understand.
Business response:
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your technicians provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.